Domino's Pizza — Restaurant in Webster

Once upon a time I went to this Domino's to pick-up an order I had placed on the app, as I have been a long time customer of Domino's since living in CT. The store was extremely busy and I waited in line for a bout 20 min for 3 or 4 customers to be helped, which is fine. I get to the counter and the lady doesn't acknowledge me as she starts counting the tip jar on the counter. I say "excuse me." She looks up for second, then continues to count. I say "Can I pay for my order?" She finished counting and walked away, which blew me away. Thankfully I put it as cash so I just left without anything and vowed to never go back. I went back on my vow about 5 months later. I placed an order like normal and go to pick it up. I paid cash, received my order, and said "i dont need the change," which was about 50 cents. The lady literally said "Ppfftt.." It is very clear to me that the carryout employees shouldn't ever be tipped in this restaurant. I have not been back since, and i will not be going back. The Auburn domino's is a decent alternative occasionally, but ultimately I stick to little Ceasar's now. It's sad because I live just around the block from webster...

Even though it is more expensive than some local places like Al's or Jimmy's, I find myself ordering from this Dominos more often. The online ordering makes it super easy, they always make the pizza exactly how I want despite my strange modifications, and if they aren't sure they call me. They never skimp on the ingredients like Al's tends to do (I won't even go there anymore). And the quality is consistent, unlike Jimmy's (not that Jimmy's isn't awesome! It is.)

Food is almost always hot and fresh when it arrives, and it usually arrives really fast. The drivers are almost always nice, even though they have to walk up some seriously scary stairs to get to my 3rd floor.

It gets 4 stars not 5 because of the pasta. If you're hankering for pasta, order from a local place or Papa Ginos. But for pizza, bread, and chicken, Lake st. Dominos is almost always...

Webster, MA 01570, store is terrible with accepting orders before they close. I work late on Fridays and by the time I'm close to home I try to order, whether take out or delivery and they don't take my order. You CLOSE AT 1AM per the app. If you take my online order at 12:55am you better be making my food and delivering it and or take out. I used to work the fast food industry, Burger King, and we took orders until the moment we closed. It sucks, but those are the hours of operation. If your store is open till 1am, you need to put a notice on the app for last call for delivery or take out. I'm a loyal customer to that store. The manager has offered what he can but this is unacceptable. I hope this can be rectified by the next time I call when I'm in...