Disappointing. Placed the order online, with the App. When we went to the drive thru, we gave them the 4 digit order number as instructed. The clerk was clueless, asked what was on the order, then rang the order up again, deleting our BOGO that was on the App. When I asked about it, this clerk called for help, who said the did not offer that BOGO, I explained again that it was an online order that we gave them the number for. They wanted to see the number, well the number went away on my phone, when they rang it up! I had a new number, fortunately the order was still there. Then they called the Mgr over, who did not listen to me, rather, to his employees, who were clueless. When I tried to explain, hoping to avoid for other Customers to hear, or see, he was very rude. He shoved the cash refund out the window, and said we were not his only Customers, he had other Customers waiting. With his attitude, and the confusion with his employees, I think that problem will go away in time. There is another great little national chain restaurant across the street with a super deal on breakfast plates. The employees, and managers are friendly I understand. Next time I am in Wendell, I can assure you, I will be checking out the other place, so that this McDonalds can take care of their other...
Read moreLiterally never get what you pay for when it comes to fries!!! Drive thru order on Tuesday night, ordered 2 meals and both medium fries were 1/2 filled... tried to call and let them know 5x but no answer. Otwh Wednesday from therapy, I went back to drive thru, ordered a happy meal, 20pc nuggets, a large fry, mrdium 2b and a large 7 with no onions.... well the 7 had onions, both large fry were medium in large fry boxes- literally I dumped out the small I mean medium and dumped the large fries in that fry box one at a time and it was almost completely full both times, the medium fry was half full, and each of the kids fries only had 6 fries in one and 8 in the other!!!! 20pc nuggets were barely warm and starting to get hard.... like come on man... really? $28 for $15 of edible food that wasn't miniatures! If my 135lb self wants to go on a diet, it's up to me not McDonald's! And even if it was, they shouldn't charge me full price and give me diet sized portions !! I'm furious at the fact that I am having to review on Google to voice my disappointment!...
Read moreI was hoping to get good service there as always but that wasn't the case today, I didn't have an issue until now, I was gonna pay with a 100$ bill the young lady at the window told me politely that they didn't except it so I asked if I could pay inside and she told me yes this was at 10pm and I was fine with paying inside, but when I got to the door it was closed, I went around to the other door and it was closed as well, there were 6 employees who saw me and my younger sister, one of them was the manager, I looked at the sign that had their dining hours it said it was supposed to be open till 11pm it was 10:20 pm. They should have had the common courtesy to walk dto the door and ask if something was fine. But what mad me so angry was that I knew who the manager was and her name and she knew who I was, don't mix business with personal issues and I will be speaking to your store manager about the rude...
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