Original Cream Puffs® by the Wisconsin Bakers Association — Restaurant in West Allis

We love the Wisconsin State Fair Cream Puffs! It’s a treat worth waiting all year for! To avoid waiting in line, we ordered and prepaid for them online this year using x.com on WI state fair site. Got confirmation for cream puffs along with entrance tickets; So far, so good! After a great day at fair, we went into dairy bldg to pick up our order. As expected, the line was long! We found a staff member who said it would be easiest to head outside to the “pick up” window; okay. There were three windows: 2 ”order” windows and 1 “pick up” window; we got into the long “pick-up”window with ~100 other people. After about 20 minutes we arrived at the window, using mobile phone, we showed the upc on confirmation only to be told, “you need to take that to the “order” window for a printed voucher and then get back in line in the “pick up” window .” Baffled, i reworded the attendants instructions just to be sure. I verbalized a solution they might consider in the future to keep cream puff fans happy; printed and posted signs that explained the process of ordering and picking up. The “pick up” window line had now tripled in length since we were re-routed. We left the fair today without our pre-ordered, pre-paid cream...

The staple of the wisconsin state fair has always been a closing treat for my family. It's unfortunate that we will be giving up this old annual tradition after this year's poor quality. The size consistency and lack of cream inside the cream puff has solidified the time for change in this tradition. From the pictures you can see the different sizes and the lack of cream. The cream itself was not as sweet as normal, which makes me believe they may have even changed the cream recipe for a bland favor. For the price point, you are better off going to the Pinecone by Johnson Creek and getting a real Wisconsin cream puff instead of one from wisconsin state fair (@Prairie Farms), which is an Illinois company. I think what disappoints me the most, is that I expected better of the long time favorite. If I could rate it a...

We had tickets for 2 creampuffs and we were going to buy 3 more (the ticket even said we could pick them up at the quick stop locations) we stopped there and said we couldn't get the individuals from there (even though the printed ticket said we could redeem it there) so we had to backtrack through the whole fair to the central location, we bought a 3 pack, and used the tickets for the 2 additional ones, and they refused to put them into a box for us and only gave the 3 pack in a box, and the 2 on plated, so ill we could get was little bags that smashed the cream puffs in them.. We had this issue last year, but this year the tickets did say we could redeem at the creampuff quick stop and yet again we were told they couldn't give us individuals and wouldn't let us buy 1 more to make...