Crispelli's Bakery & Pizzeria - West Bloomfield — Restaurant in West Bloomfield Township

I have a gluten intolerance meaning I can't have food that has been cross-contaminated or mixed in with or touched by food that has gluten meaning flour unfortunately after I ate the pizza that happened to be burned around the edges completely I got very sick violently ill and had to go to the ER because of it I'm not happy about that this is the first time it has happened since I've ordered pizza from this place and considering how much they want to charge for a gluten free pizza and then it being burned and then having to be sick because of food contamination and I made it clear I have a gluten allergy to flour that's exactly why I was specifically picking a pizza that was gluten-free not because it's a life choice but because it's a medical choice. I do not think after that and how the lady management acted towards the fact that even their gift cards don't work properly through their machine and the fact that my food was cross-contaminated because I do have a serious allergy to flour and it in just a few minutes made me violently ill to Nova it was cross-contaminated because I would never feel like that if a pizza that was gluten-free was not cross-contaminated I've been here before and I've ordered gluten-free for a reason people have Celiac they can die from this I should have to go to the ER I don't want to refund I don't want anything considering this was a gift card I used to get this order I just am not coming back now because of that and how much it cost to get a pizza that is gluten free and have to worry...

I have been to Crispelli's numerous times and I've always had good service and good food.

This last visit, I spoke with Eric about pizza for a bit, which ones are good and how we both appreciate spicy pizza. We decided on trying something different. I order a small white pizza with chorizo (his addition) and mild pepper rings (my addition). The pizza came out and it was exactly as ordered. Unfortunately, the chorizo was very sparingly applied. I happened to catch Eric on the floor again and I mentioned that I was a little bummed that I couldn't really taste the chorizo. He looked at the pizza and agreed the application was a bit light. I wasn't interested in having another one prepared as I was more than willing to eat my current pizza. I also wasn't expecting anything out of that interaction outside of constructive criticism for the guys preparing the pizzas.

However, Eric went the extra mile, he offered to buy me a pizza the next time I came in. I thought that was above and beyond, but who passes up a free pie? So, kudos to you, your professionalism, and your establishment, Eric.

P. S. Though this was more a review on the service, I can't say enough about their food. For the price, it's high quality and...

Crispelli's has got one thing down; great pizza, great salad and great bread. I haven't had other items, but I am sure they are good too. What needs to be re-visited is atmosphere and identity. From the start, the process is confusing, you pick a table, remember your table number and then make sure to give this number at the register so they know where to bring your food. As a guest, the only thing I should remember is how great the food and experience was. Why not give a number placard to take with you to your table after you order for the waiter/waitress to find you? But then I wonder if this should even be an order at the counter type of place at all. The atmosphere is confusing; the white marble and wood beams are beautiful and feel upscale, like a sit-down restaurant. There is even a glass case showing off high end wines and liquor. This is contrasted however by getting your own fountain drink in a paper cup as if it were a semi-fast food place and TV's mounted on the wall like a sports bar and staff in jeans and t-shirts of their choosing. What is the theme of this place? Is it upscale? Is it a sportsbar? Is it casual semi-fast food? I'm not sure and I dont think...