Subway — Restaurant in West Chester Township

Something dramtically changed here! STAY AWAY from this Subway! Often CLOSED and short-staffed, and yet though closed they will still charge you through the APP and tell you that your order is ready for pickup! I drove 15-20 minutes to pick up my subs when the App said that they were “ready” only to find the store closed and locked. No answers to phone or knocking… Hungry, and had to order somewhere else and drive another 20 minutes….

Manager does NOT answer the phone OR return calls. If you can finally speak to someone on the phone, they seem mainly concerned that you don’t write a negative review. After 7 days my money has still NOT been returned! I have spent 7 days, contacted the Subway head office, -yet still NO money returned and no real...

This review is about an employee Eric who is very disrespectful & very rude as I came in to order in person he was already serving a customer ahead of me, then a foreign couples walked in five minutes after me after he waited on the guy ahead of me. He walked right past me & started taking their orders after I had already been standing there for 10 minutes he ignored and avoided me. He’s very rude & not a good employee because this makes the 2nd time he’s done this to me. I’ll never deal with him again, if it was left up to me after a second complaint I’d fire em in a minute. The female employees are great I’ve never had any problems or issues with...

This location is horrible to go to anymore. This guy Eric working there needs to be fired immediately. Rude disrespectful and extremely slow. Took 20 mins to make 2 footlongs and never even bothered to bring it out saying I have 1 customer to serve despite me being there waiting outside for the food. I could also see flies in there so not sure if my food was contaminated or not. Corporate should take notice and fire all the current staff, clean this location up and train and rehire more professionally trained individuals who know how to operate in the customer...