Panera Bread — Restaurant in West Lafayette

I love going to this Panera usually as the staff is normally friendly but today I was charged for a pastry that wasn’t available anymore so a refund had to be issued. I understand that this can happen and had no trouble giving them my information to process the refund but the manager that I spoke to was extremely rude. She was very short with her words and rude with her tone. I understand it is an inconvenience for her but there is no reason to take that out on the customer. When i finished writing down my information, she said to me “Have a good Day, et cetera.” in a dismissive tone. Overall, I have had a good experience with the rest of the staff but the manager that was on closing shift tonight is someone that I hope no one else has to deal with. I would tentatively recommend but just hope you avoid...

I honestly wasn't very pleased with this location. Limited menu, especially if you want to use your meal swipe. Employees were kind but slow. you're not getting a very good bang for your buck here compared to a normal Panera restaurant. I'd avoid it. Long lines are to be expected all day every day, so plan out at least an...

7/9/25 got the pick 2. My bread bowl was so small (half the size it use to be) and there was literally 5 bites of soup in it for 7.19. The salad was good until it was half gone and I found a foot long hair in it and couldn’t eat it anymore. And another 7.50…. won’t be back. The service is slow and the food, what a...