Subway — Restaurant in West Lafayette

Very poor customer service. Placed on online order through the subway app. This location took the liberty’s to send the order through DoorDash who did not deliver the whole order. When contacting the location was advised it’s not the problem of the store because we ordered it through delivery. Which was ordered by the location so DoorDash can not help with the issue. The lady was very rude and aggressive during the phone conversation. Strongly would never recommend ordering through the subway app as they take ownership of the issue. Management needs to be held accountable for the behavior of the staff they have answering and handling...

lady that made my sandwiches was incredibly rude. Ordered my first sandwich and then told her there was another sandwich, to which she put her hand in the air, turned and made a snide comment to her coworker about me ordering a second sandwich. Walked over to the bread and said "what do you want". Totally lacked any customer service. Be nice. you never know what people are going through.

Adding: there was one person in line behind me so they were not completely slammed.

sandwiches were fine, which is why i...

Extremely rude employees on power trips. Why sandwich workers think they have the provisional power of despotic tyrants alludes me.

The short "stout" lady working toppings who was making my sandwich couldn't hear me under my mask so I pulled it down briefly for her to hear me only for her to yell at me "PUT YOUR MASK ON!" The customer behind me forgot his mask & tried to accommodate the insane employees of this establishment by wearing his shirt over his face only to get yelled at "PUT A...