Swedish Hill Westlake — Restaurant in West Lake Hills

They left out two items from our to-go order! The only reason I'm giving this two stars instead of one is because one of the items we did receive—the pesto chicken crunch sandwich—was actually pretty tasty.

A rep who works at an office in Westlake brought us a business lunch today. We were excited to get Swedish Hill since there's not one near us. Yesterday, we were all browsing reviews to decide what to order, and I noticed so many complaints about poor service, inconsistent quality, and missing items in to-go orders. I honestly started regretting my decision to request Swedish Hill. Turns out, I should have trusted my gut.

When the rep arrived, two items were missing from the order: an entire chicken plate and a Cubano sandwich. They were on her receipt but not in the bag. Mistakes happen—I get that. But what really makes this feel like a one-star experience is that ownership doesn't seem to be addressing these ongoing issues. This isn’t their first location, and they know how to do things right. If you're going to charge premium prices and present yourself as an upscale café, then you need to manage like...

This is a newer location for this chain and I love it here.

I have been here 8 times now and while my sandwich is always the same, there have been a few wrong orders. However, they are ALWAYS willing to fix it and don't try to make a big deal of it.

The service is always something you can count on-- if there are comments here stating otherwise, I would check the reviewer to see how often they leave a negative review elsewhere. I have always been treated with acknowledgement of my presence. The management is engaging and hardworking.

The atmosphere is more spacious than the 6th street Swedish Hill, so you can sit and enjoy the vibe there.

The food is so good! I typically get a BYOS on croissant, cookie/sweet treat of some sort. The cookies are soooo good and there coffee is always perfection. They also have a quick grab-n-go selection and deli style salads in a case up near the register that look scrumptious.

Bathrooms are always clean and maintained.

I would say if you go in, plan on getting a table to enjoy every bite while your food is...

Tucked away in Westlake, this spot turned out to be a great surprise while I was waiting for my son to finish his training. Swedish Hill offers a spacious interior with a warm, minimalist design featuring lots of natural wood and clean lines. The layout is thoughtfully divided into several seating zones, making it easy to find a spot that feels comfortable, whether you’re alone or with family.

The pastry selection is extensive and inviting. I had the Everything Croissant and another pastry – both were fresh and full of flavor. I didn’t try the coffee this time since it was already the afternoon, but I did have a matcha latte, and it was excellent. I especially appreciated that it wasn’t overly sweet, which is often a problem at other places.

The atmosphere here makes it easy to imagine stopping by for a quiet morning with the family or even spending a productive afternoon working. I’ll definitely be back – it’s the kind of place that sticks with you in...