POOR CUSTOMER SERVICE AND ATTITUDE BY OWNER. Sooooo where do I begin? This establishment was recommended to me on several occasions by a very close friend before she was a store front. I never supported her because when asked a question about ingredients it was like UHHHH they was not able to answer any questions.
She became an establishment and the same friend recommended this place again to me being as though I am a VEGAN FOR 29 Years. Another friend sounded really excited and urged me to support.
So I decided to support. I waited in line. I got to the counter. The cashier stopped to allow someone to sign a wall before servicing me. I felt like that could have waited that was rude! She came back. I asked about the the ingredients due to my allergies with SOY and WHEAT. The cashier had not idea which items had SOY OR WHEAT. She asked the OWNER. The OWNER VERY QUICKLY spat out this and that. She seem irked by me asking about the ingredients. She was not informative about much of anything and her workers are uninformed always about what she sells. She was not warm to anyone BLACK and she paid extra special to the WHITE PEOPLE.
I was appalled at this below par service where you cannot attend to a customer who needs suggestions. I am not a customer who just gobbles up anything that any business presents to me. I care about what I eat and the consistency its from. If you do not like to answer questions I suggest you get signs so that it is transparent and your customers will be able to read and not be blinded of the ingredients. I thought I would support again but the owner seems unmoved by having customers who are adamant about what they ingest. I wish her business all the best however she has to groom her workers a little more better with being knowledgeable about the products being sold. Not to mention they weren't using vegan bread. YOU NEED TO SPECIFY ALL VEGAN so customers...
Read moreI assume How Delish is short for How Absolutely Fan Freakinly Delicious The Food Sold Here Is! The sandwiches are amazing. Fresh veggies, great tasting vegan meats, all on really good quality bread. It is exciting to have such a high caliber vegan restaurant right here in West Orange! Oh and don't forget to get dessert with your sandwich or of you are going just for dessert get some dessert for your dessert as you are gonna want more when it's gone. Their cheesecakes are phenomenal. I am partial to the banana pudding cheesecake, but I have strayed for a chocolate one or even for their tasty carrot cake.
Not only is the food here great, but they also bring in other vegan restaurants to do pop ups! I went on the Saturday Freakin Vegan was there and there was a line forming before the doors opened. Worth the wait in line to try something different while also scoring a tasty sweet treat from the glass display. Make sure you line up on Quinby though, I made the mistake of lining up on Kingsley and went from 2nd in line to 6th, my bad for not looking around the corner. Follow them on their social media to keep up with their guest pop ups.
Inside is clean and sharp looking, with a really good friendly vibe. No indoor seating right now due to the pandemic, but they have several cute little tables outside if you can't wait until you get home to sample your order.
Last, but not least, the staff is wonderful. Always friendly, polite, and helpful. It is an added treat to the whole experience. If you are in a rush to can place your order for pick up right on their website. I like to order my sandwiches online, but then pick out my dessert in person.
This is a must try...
Read moreI recently visited How Delish HD in West Orange, NJ, and was pleasantly surprised by the unique vegan offerings. This place is a gem for both vegans and non-vegans looking for a delightful dessert and now, a diverse breakfast and lunch menu.
I tried the Roasted Veggie Omelette, gluten-free French Toast, and the Plant-Based Bacon Egg and Cheese sandwich. The chickpea omelette, filled with zucchini, red peppers, mushrooms, and spinach, was a healthy choice paired with mixed greens. While it was a bit dry compared to traditional eggs, it was still tasty and wholesome. The gluten-free French Toast served with cinnamon, sugar, and maple syrup, was crisp and flavorful, though a bit denser than regular toast. The plant-based bacon egg and cheese sandwich was seasoned well and had a satisfying texture.
What truly sets How Delish HD apart is the exceptional customer service and the welcoming ambiance. The music, vibe, and community feel make it a wonderful place to relax and enjoy a meal. They have room for improvement, but I can't wait to see them grow and evolve.
Overall, How Delish HD offers a top-notch dining experience with a warm, peaceful atmosphere. Highly recommended for anyone...
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