Coach's Bar and Grill — Restaurant in West Point

We have went here the past two years and loved it! However, since about the end of 2019 it has been absolutely AWFUL! The service gets worse every time we go. Back in the beginning of this year, my husband and I went. We usually always wait. After being seated, the girl took our drink orders. All we order is two sweet teas. About 10 minutes later she comes back to take our food order. We wait about 15-20 minutes for our food to come and still NO DRINKS.

We went back about two weeks ago on a week night, just my husband and I. We put our name in and she tells us there is a 15 minute wait. Understandable with everything going on and the restaurant only being able to have 50% capacity. So, she tells us to wait outside. We go outside and wait. There are three groups in front of us, a group of 4 and two groups of two. Several groups of 6 come in and put their name down after us. Not to mention we have been waiting over 5-10 minutes at this point and have seen at least two or three groups of two's leaving. Well, about 30 minutes pass by and we have still not been seated. Everyone, including the three groups of 6 that put their name down AFTER us are being seated. So, we tell her to take our name off of the list. We are VERY irritated at this point. She asked "Are you sure" and we say YES. These huge groups of 6 that came in 10 minutes after us are being seated.

We have always came here to eat and have always loved it, but lately everything has just went downhill. It is always SOMETHING every time we go. We love the food but with the service the way it is, I'm not sure we will be...

The light bulbs just hanging were very bright. Was extremely aggravating. I told the waitress that whatever I got, I wanted a salad with it, with extra ranch dressing. She asked us our drink order, so I asked if she had coke zero. When she brought it, it was diet coke. Trust me when I say, I know the difference! She kept telling me it was coke zero. She came back to take our order. I got the fish with fries and coleslaw. She asked if I wanted the salad too. I told her yes with extra dressing. My husband ordered chicken fingers with fries and coleslaw. I kept waiting for her to bring my salad. Finally it came out along with our order, with one very small cup of dressing. Should have been brought out before the food. We both agreed that the fries with very heavy seasoning and the coleslaw were both terrible! The fish I got had a very heavy batter with a lot of awful seasoning. Hush puppies were frozen ones that tasted bad. I asked my Husband if his chicken fingers were good. He said they were okay. They looked overcooked to me. He didn’t like the honey mustard at all. The ketchup was a brand that I had never heard of. We both agreed it was terrible. On the way back to the van, we both said we would never...

Coach's Bar & Grill in West Point historic district is a g e m there are 17 flat screens so you will never miss a minute of your sports 2 or in the bathrooms the bathrooms are not unisex there is handicap accessibility the menu is fantastic chicken fingers in the basket with coleslaw and french fries and your favorite sauce to order fish tacos wings and by the way you can order your wings and by the way you can order your wings to whatever the level of hotness you desire from the mildest of honey barbecue... Hottest sudden death whatever you desire There are 16 degrees I'll barbecue sauces you can order wings from 8 to 100 tap beer and wine is sold as well there are a variety of meals to choose from the menu coaches caters and you can reserve the restaurant for events they have desserts pies and ice cream also it is a busy place I would suggest you come early for lunch as well as evenings it is a cozy and trendy place and a very...