McDonald's — Restaurant in West Point

Bad bad bad! I just will not do McDonald's anymore. Went there twice in the same week for breakfast because it was the only place nearby. The first time, I ordered a Turtle Macchiato and got a caramel one instead even though the screen in drive-thru said Turtle Cafe. My receipt, however, was different upon picking up the drink. Very sneaky... The same thing occurred when I ordered a steak, egg, and cheese bagel the next time I was there. They put one thing on the screen, and the receipt said something different (bacon egg and cheese bagel.) I CAN'T EAT PORK!!!! Needless to say, the first time, I donated my caramel macchiato to someone else because I like some chocolate in my cafe drinks, and i threw away the bacon egg and cheese bagel since i couldn't eat it. I promptly filled out their online survey in disgust. Its one thing to have unhealthy food to sell. It's another thing when you become a crook and force people to eat what you want them to eat. Hope to see the chain...

In all facets, this specific location is well below expectations. And expectations for McDonalds are already very low. The food was very bad. My McCrispy had the texture of leather. They forgot to bring us our drinks, so I asked for drink cups and we filled our own. The employee then passed the blame on to us for their mistake. I am extremely disappointed in the unethical way of trying to get 5 star reviews. Trying to get 5 star reviews by offering a free sandwich promotes bias. Especially when the service and the food is nowhere near...

Ordered a dozen chocolate chip cookies while we were driving through town. The cookies were delicious but the service was terrible. The person who took our order acted like I was an idiot because I didn't know they quit serving oatmeal raisin cookies. When I got to the window, I told her I did not need the receipt and she told me it had a coupon. I told her "no, thank you" and she literally threw the receipt on the ground. Completely...