Domino's Pizza — Restaurant in West Valley City

Placed an order, requested delivery to my porch. Watched the app for driver. I was in and out of my house and I have dogs that bark any time someone comes to the yard, let alone the porch. App says delivered. No pizza. Try calling and it takes you through a ridiculously long recording. Finally get a live person and it takes him 5 minutes just to pull my order up. Tell him it didn’t get delivered. He says it’s porch thieves. I tell him no, we’ve been watching. Placed on hold. Then says it will be 20 minutes. Ask what they’re going to do to make it right. Nothing. Crickets. Asked what he can do to make this right? He says you’d have to talk to a manager and he’s busy making pizza. Tell him cancel the order. Asked him how long it takes to refund? Says doesn’t no he’s not the credit card people. Request the manager. He says he’s busy and I can call back later. Uhhh no. Put him on the phone. Talk to manager. Go thru it again. He says something about making sure it was their fault. Well I’m not lying. I’d be happy to show footage of NO ONE DELIVERING MY PIZZA. ask him why it’s so hard to admit human error, why elude that I’m lying. Needless to...

Where do I begin , today has topped it off .. I called because I noticed online that is not letting me order pizza with ham , I called he said due to the ham shortage ( which was NOT mentioned online for why ) so I asked 'does that mean I can order over the phone ?' ( instead of the employee could have fully explained instead of me asking 20 questions) he said yes , okay let's begin I have coupon ' do you have code'?' well it's online where do I get the code ? ' you would have to order online ' well okay... so could I put an order online and call in to ask to put it on ? He replied ' that's a way, or just ordering something else '😳😡....... REALLY !! ORDER SOMETHING ELSE???

I have tried giving this location a chance, after chance ... I'm tired of paying for double pineapple on my pizza and there's a few pieces... , this is practically EVERY time!!! Or chicken is short a piece . You tell them there's a problem with the order , you gotta wait 20 minutes for a replacement for that 1 missing nugget or pizza missing something that could have been right in the beginning....... so the rest of your order...

I have spent over 1 hour and a half almost an hour and 45 minutes on hold listening to the same recording over and over and over waiting for someone to answer the phone so I can place an order for delivery I am a truck driver broke down out here at the Volvo dealership here inside the dealership in the waiting room there is all kinds of Domino's menus with this phone number to this store what good is it doing when they won't answer the phone because when you try to use the app it says there's no delivery out here so either there's no delivery out here or why do they have menus with this phone number but there's no reason to be on the phone over an hour and a half waiting for someone to answer I also called one of your Salt Lake City stores and they told me the same thing they are known not to answer the phones and they won't even answer their own stores calls so I recommend this one I - 100 don't go there don't eat there in fact I've noticed Dominos of kind of gone heal for a long time switch pizza joints don't use...