Chan's Tea House — Restaurant in West View

I’ve been a very loyal Chan’s customer for over 15 years. With that being said, I will never return again. Ever since they changed owners the restaurant has been at a rapid decline. Two things made Chan’s stand out among all the other Chinese restaurants. The Eggroll and the General Tsos. Unfortunately, like many other items on the menu, the quality had diminished substantially. The quality of ingredients has taken a nose dive with an obvious and very terrible taste. We’ve given them several chances since the change in management, but each time it gets progressively worse. The new neon signs and new menu make the restaurant feel like another terrible and cheap Chinese takeout joint. This would be fine if they wanted to take that route, however, they have kept their prices the same as when real and good food was being served. Service has always been hit or miss even under the previous management, but now it’s like the majority of them just don’t care at all. We have never experienced a more rude waitress at any other restaurant as we have with one of the older Asian waitress we had the other night. Chan’s used to be a great place for a nice family meal and even better for a romantic date night. This is no longer the case. They’ve gotten rid of their alcohol, which isn’t a huge deal, but doesn’t make a lot of sense. It’s a shame that such a great business with such a long positive standing in the community can change almost overnight. When it comes to a nice Chinese meal, we will be taking our busines to Sesame Inn...

We decided to try this place for my son's birthday lunch we ordered general tso's lunch special the chicken was humungous the sauce was very thin and tasteless,sesame chicken was humungous as well,Mongolian beef I thought was cooked perfectly till I ate it it was chewy,I ordered a large veggie lomein for 12.50 I got a small lunch container of lomein and rice the chicken on a stick was not cooked thoroughly the beef teriyaki was chewy the bite my son took to try it he chewed for 20 minutes the only thing that was good was the chicken egg rolls that came with our lunch specials spent 71$ and was definitely not worth the money the portions size was so small we got like 4 pieces of chicken in our lunch specials ugh so disappointed we decided to try this for my...

I dnt know how they have good reviews. My food was horrible. I mean horrible. First off I order Shrimp Egg Fo Young. Never ever have I had anything worse. They put no veggies are anything in it. It was a thin and I mean very thin egg. Like they just used one egg. They cooked itWith sprouts and shrimp only. So I had a million sprouts in it. The gravy sauce is usually the dark brown sauce. They gave me the light brown gravy sauce. It have no flavor. For the first time ever. I had to season my food. I ordered general T Chicken. Something about the chicken was off. Didn’t taste like chicken. My shrimp fried rice wasn’t great. The shrimp taste over cooked. I spent 50.00 on horrible food. I felt like I just got rice. I would not recommend at all....