Jersey's Subs and Pizza — Restaurant in West Virginia

2.5 stars. Explaining how I rate. 1 star. You own a business. You're putting yourself out there. Second star. You got my order right. The other 3 stars. Based off quality of product, or service.

It was once a amazing stop. However their food quality has plummeted.

The last time I ordered. The bread was so stale/hard.. I was unable to eat it. That was my tuna sub. The pizza I had ordered was not fully cooked. As the dough was still raw in spots around the middle(the guys helping me work ate it regardless).

I just spoke with someone who I've been in contact with for years(middle management type of gentleman. Mid 40s maybe. Not made of money, but not hurting). In chatting about subway(A location had closed near them). I brought them(jersey subs) up. We are maybe 100 yards from the place at the time of the conversation.

Being very pro local business owners. I try to direct people these locations(Even if you do live in town. We all sometimes forget about places).

I did not mention my previous bad experience(everyone will have a off day). Until after he had shared his experience with me. From just a week ago. What he shared was.

He had ordered a Italian sub, or the equivalent(They name their items). He went on to explained how the lunch meat smelled through the deli paper, and when he opened the sandwich. It was still covered in that white slime.

These 2 experience range from pre covid. Maybe late summer, very early fall of 2019. To May of 2021.

I HIGHLY recommend spending your money else where.

The half star....

Not one to leave reviews and I do like the cheesesteak, however it is extremely overpriced. Hopefully the owner will consider this review and I understand inflation etc. but they’ve always been high and the quality ingredients and overall size has went downhill (different bread/less food). There have been many times while at work with a group of people a discussion will come up with what we want for lunch and Jersey’s is brought up because it’s convenient but everyone ends up changing their mind because you know it’s going to be expensive and therefore we always end up driving a little further down the road to save some money or get a better bang for your buck. I do believe if the price were more reasonable and I’m sure there are plenty of other people that feel this way, but you would have more consistent customers rather than once every 3-6 months. I will add on a positive note when it’s buy one get one half is pretty much the only time we go there. This cheesesteak is a $10-$12...

My coworker and I placed an order here, myself for the first time. A third party was going to be picking up the order and we made sure to give the name. Well, when he got there to pick up the food. The lady at the front counter proceeded to argue with him saying that we had the wrong place and that our food was not there. So when he told us that, I proceeded to call the place of business as the lady at the front counter refused to talk with me over my coworkers phone whilst arguing with him. When I did get ahold of them I spoke with Who I believe to be the manager who said that our food was indeed there and he had no idea why the gal at the front desk couldn’t find it, nor did he make any effort to see/listen to what the issue was. He was very short and quite rude about it all. For a business that should thrive on customer service and word of mouth, I am extremely disappointed in my experience today and will not be recommending to anyone nor returning...