McDonald's — Restaurant in West Virginia

I ordered three meals. I was very specific on my order. I even asked to gladly wait for fresh hot fries. No problem I Ordered 3 large fries and neither one was full. Ordered a quarter pounder with cheese, a quarter pounder deluxe and both were dressed like a deluxe. They tried to render their mistake by taking the tomatoes off the sandwich they mistakenly put lettuce and tomato and mayonnaise on and scrapped off. I had to explain 5 times to the person on the head phones then multiple times to the manager and neither one could even comprehend what they did wrong and kept arguing with me until I got upset and raised my voice. I could go on but it would take a while. I have never been so upset about fast food in my entire life. And what makes me angry is that the manager never once apologized for their mistakes or me having to come all the way back there and just kept arguing about it and that I asked for corp ofc and she did not get me the information. People work hard for their money and should expect quality food...

Not friendly at all, neither drive thru works showed any interest, when I went to pay for my order the girl at the window took my card and I was in the middle of asking her a question she shut the window and when she gave me my card back. I went to say something to her and but before I could even get the 1st word out she did it again and the girl at the other window wasn't much better she couldn't get the food out any faster and when I asked her if they had given me bbq sauce for my nuggets because they were repeating my order back to me they said the wrong dipping sauce she acted annoyed that she had to take a moment to answer my question. I could kinda understand if they were busy and she was rushing to get people through but it wasn't even busy there was 1 other car there. Horrible...

Crazy slow staff this afternoon. Stopped in and ordered 4 mcdoubles plain a sweet and a Unsweet tea. The drive threw was backed out into traffic so we parked. Stood at the counter WITH NO OTHER CUSTOMERS for a full 5 minutes before anyone even offered to take our order. I'm then handed two cups and pointed to the fountain station for tea. They are out of tea (I do not drink soda at all). By that time the inside lines to the door and the drive threw is still clogging traffic. I couldn't even begin to get a word in about the tea outage. Next time I'll choose a different place for lunch.

Customer service was lacking. When slammed and slow on orders being friendly is a must but apparently this shifts staff needs some updated customer...