Titus Bakery and Deli — Restaurant in Westfield

I ordered some donuts via drive-thru this morning. While I was at the window, I noticed the employee grabbing my donuts with gloves, but no bakery tissue. She opened the window with her gloved hands and handed me the donuts, but I noticed that my donut holes were missing; I made her aware of the matter. She grabbed a bag and walked over to the donut holes. She then grabbed the donut holes with the same gloves. I asked her about the use of bakery tissue. She stated that the front only uses it and she just grabs the donuts with her gloves since that's her only job. I explained to her how touching the window which carries bacteria (cashier handling money, cards, etc.) could result in cross-contamination. I then asked her to change her gloves prior to getting more donut holes. She did change her gloves, but became mute after that. I called in the afternoon (trying to be mindful of their peak period) and asked to speak with the manager. Ciara was the manager who took the call. I asked her if it's standard to grab the donuts without bakery tissue. She responded with a no. I explained my encounter from earlier. Ciara stated that they will make note of it and thanked me for my call. I would've expected reassurance that this is not their expectations and a plan to provide feedback/training. The response that I received gives me the impression that this practice occurs often and is acceptable to management. I didn't plan to leave a review prior to speaking with the manager. My family and I enjoy the donuts, but we're not too impressed with the food handling practices. That alone will steer me in a different direction for donuts...

Titus Bakery in Westfield, Indiana, is a straight-up haven for pastry lovers. No exaggerations, just pure pastry bliss that hits the spot every single time.

Let's talk donuts. These bad boys are the stuff of legends. From classic glazed to innovative flavors that make your taste buds stand at attention, Titus Bakery knows how to do donuts right. They're not messing around with fancy frills – it's all about that melt-in-your-mouth perfection that keeps you coming back for more.

The service is always efficient and friendly, just the way it should be. You walk in, you're greeted with a smile, and you're in and out with your pastry haul before you know it. No unnecessary chit-chat or elaborate presentations – just a straightforward, no-nonsense approach that keeps the focus where it belongs: on the pastries.

The ambiance is charmingly unpretentious. It's not about the bells and whistles – it's about the baked goods. The tantalizing aroma that greets you as you walk in is like a siren's call that you just can't resist.

So, if you're in Westfield, Indiana, and you want pastries that pack a punch without any fluff, Titus Bakery is the place to be. They've nailed the art of delivering top-notch treats without the fuss. Your taste buds will thank you – and so will your...

Have been getting Titus donuts since I was young at the Lebanon location and never had a bad donut. This location though has been very disappointing. Most times I’ve visited recently, the donuts are either old or way over fried to the point they are hard and taste burnt. When this location first opened I was telling all my coworkers to go here, I would drive to Lebanon Titus after working a 12-13 hour shift at St Vincent’s on 86th just to bring donuts back the next shift. All my coworkers were excited that there would finally be a location closer for them to visit, but most of them have had bad experiences like me. Ever so often I go back to see if this location has improved and about 2 weeks ago the few donuts I bought were pretty good so today I decided to go back. I bought their signature Pershing donut and a Carmel bismark through the drive thru. When opening the bag up at home I quickly realized these would be disgusting. The Pershing donuts were beyond over fried and hard and the bismark, while not over cooked like the others, tasted like it was days old. Very very disappointed. Don’t believe I’ll be back to this...