KFC — Restaurant in Westland

FRIENDLY attitudes As ridiculed to explain the design is to get rid Of the days Food supply quota 2 Hrs prior minus bone in chix.A problem? WAIT TIME NOT even an option ? SO If wanting a late dinner KFC does not Guarantee Unless? table scraps w/ no discount for being inconveniencesd really,?Goal is to meet Sales quota ; not to Accomodate customers; beware N0! Chix at a chicken place 😋 due to neglectful Mngmnt. decision to disregard a KFC policy has No Bone in Chix

BEWARE! Serviced goal is lunch or early evening only; for standard chix service,Yes very friendly telling you as pushing out there leftovers no thank you,also non negotiating services for lack of inconvenienced waiting times possibly may post A sign up!PRIOr to drive thru waiting usual cuz it'sAutomated even employees state cuz As pulling Up after Been in line?This is standard procedures? um Shameful address this issue non compliant standards for Cost cutter or later options to promote minimal day end food pushing , that didn't sell ?w/out ? cost cutting make on line service only? savings idea for day end food not guaranteed its fresh ;so reduce it plz. Also ur standard procedure change it to Ck. On line 1st amount shortages?or Be inconvenienced waiting in line surprises not nice;When advertising Buckets of Chix closing 2 hr. Prior ; w minimal chix options and the blame game please no excuses terrible decision on mgmnt part however an Idea f.y.i Heartland chix is the best also they Mark down and give you the option stating After 6 p.m. no more fresh ; limited chix: i Suggest change ur policy.unacceptable to be W/in a franchise that feels necessary to leave employees no option But to push day old end Foods a standard the kernel wouldn't eat himself; Apparently quality minimal over quantity full price neglectful service plz eliminate the ridiculing customers drive thru Only suggest

1 hr. W/ option to fulfill day end orders completed BUCKETS OF...

I will not anymore being giving y’all anymore of my hard earned dollars. I have hoped every time that I have came here on my lunch break that my food would be made correctly. I would be treated like how the staff would wanted to be treated and I wouldn’t have any issues. My chicken was undercooked and my wedges over cooked. My biscuit was over cooked and tasted weird. I have gone through the drive thru and they ask what type of sauce do I want I tell them and it’s not even in the bag. My drinks have tasted so bad I just don’t order them with my food anymore. I went inside just to get a couple of sides and this young lady walks out from the back rolls her eyes at me and then proceeds to smile and take my order. I have never worked in the fast food restaurant industry but I know customer service and that wasn’t it sis. Then she was shocked by my order being so short. Meanwhile she’s also on the phone with whomever and then tells me she’s in pain because of her foot so that’s why she’s mad. Let me tell you something..... WHAT DOES THAT HAVE TO DO WITH ME OR MY FOOD???? If your hurt tell your manager and go home. Your here so do what you initially applied for sis.... I won’t be going back to this location AT ALL. Hopefully this review...

I have mixed feelings about the staff. The one white girl goes over and beyond and very nice. My chicken was dripping with grease and heavy salted. Unbearable to eat for my family. I called and the staff lady was very apologetic. She told me I have 7 days to bring my receipt and they'll remake my order. I went back 5 days later. I went through the drive thru and they wouldn't except it in drive thru. They made me come in even after I told them I have babies in the car and it was raining. The cashier told me her supervisor said they don't except receipts after 1 day not 7 days. After persistence they finally remade my order. After I got home and fed my family i was happy that the chicken wasn't salty and greasy. So I called to thank the supervisor and staff and the supervisor was rude and unprofessional. Its sad to say that this is not the 1st time the supervisor was rude. It seems like the staff is scared of her. I actually stopped going there a long time ago. I go to the KFC in canton. I forgot but...