Taco Bell — Restaurant in Westland

Rating 1 star. We always get taco bell from here and are always greeted nicely and feel welcome. However over the last couple months the quality of staff has SIGNIFICANTLY dropped, especially the night shift crew. Now I understand times are hard and you may deal with some rude customers. But there is no reason for the staff to be slamming the drive thru window, being blatantly rude to customers, not interacting with customers and down right saying "about ready to quit(with attitude)" when asked how they are doing. Now as for the food it is usally always great. However I don't want to feel like be me coming to your place of work to get food for my family should feel like it is a major problem on you. You shouldn't work here and be rude to customers and people. We are feeling very unwelcome to stop by here lately. Please correct your staff or hire better,...

Can you give a zero star rating? Absolutely the worst customer service I've EVER witnessed! I've been coming here for years....years and they literally screw up my order every other time. Since quarantine I have gone there twice and when I say thank you I have never got a your welcome. Look, I'm sorry that you have to work at a job you chose but when I'm being respectful I expect to be respected back. These teenagers/young adults have no clue how to speak to other people. I even waited last time to ask "you guys don't say thank you or you're welcome anymore?" Today I was asked if I wanted any sauce and said yes mild please of course they forgot it....when I waited and asked again for sauce I was mocked and given 22 sauces for 5 tacos. #overheadcost Needless to say this is the last time I'll be going there. Go somewhere else for your...

Terrible service here. Can't make the food right or get all of your order in the bag. The drinks are the best part of the meal at this point. Then they'll want to argue with you about what is missing even after printing the receipt out.

They gave us a bag that was pretty light compared to how much we ordered. We double-check with them that there isn't another bag. Girl at the window says everything is in there and she double-checked. Before we leave the lot, we look in and find 4 items are missing which is 1/3 of our order. Walk inside to correct it and pull out everything to show them what they didn't give us and the girl at the window says that the nacho cheese counts as an item. You kidding me? We are literally missing burritos and she wants to argue about the cheese. Manager just sits there acting like it's...