Del Taco — Restaurant in Westminster

I'll be sticking to ordering from here on a weekday from now on. With only two people working the drive thru and seeing a long line of cars, I can see how it can be busy for the staff. It was still nevertheless an okay experience for a Saturday night.

When I brought the food back, my girlfriend got four hard tacos when I ordered two hard and two soft at the drive thru. After I opened up my tacos al carbon, the corn tortilla was too hard for the soggy chicken and the taco ended up falling apart. On top of that, I never got my receipt! Not that it was that big of a deal, but I was hoping to use it to get my rewards points on the Del Taco app!

It usually is a good experience every time I come here, but maybe it's because all of those other visits were on a weekday, usually on Tuesday or Thursday Taco Night. Again, from now on, I'll only be ordering on...

This is another example of the Ghost of Service Past. As is normal these days, one employee was handling the drive-thru and the counter. After waiting a minute or so for service an obviously unhappy employee turned from a line of cars to take my order.

I presented my phone for a free Epic Burrito that I'd earned with reward points...but I'd forget to tap the small button selecting the discount. Instead of waiting literally One Second for me to tap it, she walked away.

Nothing can excuse this kind of discourteous treatment, but I only partly blame the employee who was, after all, trying to do two jobs at once.

Owners: Please don't pretend to have a dining room. If you can't provide the bare minimum of customer service...convert your business to a drive-thru!!! I'm tired of this second...

this would be the worst customer service ever I just went by the drive thru around 12:50 -1pm I had ordered 2 double del’s , 2 large fries well done and 3 chicken soft tacos . There was this Asian lady who took our order not sure if she was manager but as I was ordering I asked if I could get grilled onions on my 2 burgers she replied “ we can’t do that “ I told her I’ve came here before and they have “ and she replied back with an awful attitude “ ok let me tell my cooks ok “ with an accent . When I arrived home I noticed the fries weren’t cooked well done like I asked for the burgers weren’t cooked well neither all messy and the chicken soft tacos were all messy the cheese was coming out of the wrapper chicken wasn’t even on the tortilla but outside ?! like bad...