Sonic Drive-In — Restaurant in White Pine

I just ordered a grilled cheese from this store. I drove all the way home to only open the wrapper and find an end piece of bread with MOLD on it. I called the store and no one answered, which is a common thing, so I drove all the way back to the store. I was not offered a refund - only “ew that’s disgusting. We’ll remake it for you” I would like to know why there’s even bread in the store long enough for mold to develop, but most importantly HOW did an employee not see the mold when making the sandwich? In a bright, well-lit kitchen? While they were standing there folding the wrapper and didn’t see it? That’s a joke, along with the attitudes of the employees that work there. I have never had a positive interaction with this location. Everyone always is so hateful and acts like they don’t want to be there. I worked fast food as a teenager so I completely understand that slip ups happen, however that’s just...

Google says the store is open till 12am so after work we went to get strawberry limeades at 11:20 pm. We waited patiently and no one answered so we tried calling the store just for the calls to be denied. Then a man walked out the door and yelled we are closed. We went up to the door, knocked, and asked for the gms number or email because that was absolutely rude. He could've said it nicely or even said it on the headset he was actively wearing to let us know instead of waste our time. He said he was the gm and told us to hang around if we want for when "they show up" I assume he meant cops. As we were leaving he got onto the headset and said he's got more going on than we know. As someone who also works fast food I understand being stressed or whatever, but never do I take it out on customers. This was very...

Where’s The Beef!!! After a long drive through the state of Tennessee, I spotted a sonic sign and decided to stop in for a burger. Placed my order and even tipped them. I got back on the highway, ate my tots then went to eat my burger, all I had was cheese, lettuce, and tomato. No meat! When I called them back, the only way they could help me is if I came back to store, I explained I was driving. I am not from the area. That didn’t matter I’d have to come back to the store. Contacted their corporate office, They could not help me either. I have worked in retail services for more than 25 years. This has been a horrible experience. I know this could have been handled over the phone. But this is the service you get these...