Restaurant is small and needs better organization at entrance. But the food is very good American style Mexican food. My biggest problem is the mis-direction of getting seated. Employees tend to ignore you as you are waiting to be seated. This feels very awkward. The last time I tried to eat here I simply left after waiting for 7 minutes even though there was 6 empty tables, we ended up eating at De Lucas Italian Restaurant just blocks east which by the way was very very good. Oh and that reminds me one time I tried to sit myself and I was told to wait at the small entrance waiting area to be seated. There's no sign at the entrance directing people to wait to be seated and to sign-in, which by the way the sign-in clip board is usually under a bunch of menus and other knick-knacks to the left of the entrance door on a small table. They really need a sign podium with a shelf to hold a sign-in list and they need to train their employees not to ignore people that are waiting to be seated. They should least say "Hello we'll get to you soon". Just imagine you are standing in a small setting while employees are walking past......VERY VERY embarrassing, uncomfortable, awkward etc.......oh one other very frustrating tidbit the parking area is small and shared with other businesses and potentially dangerous. Parking traffic runs in one direction but most people don't care and drive opposing true...
Read moreHonestly I hate having to leave this kind of review because I didn’t even get to try the food. However, the service I received I feel is sub par given their high rating. I called at 8:11pm to put in an order for a Chile Relleno and the gentlemen informed me I was able to order off of Uber eats I told him I would try but if I had any complications I would call back and order for pick up. Per usual with Uber eats I wasn’t able to find the item I wanted on the menu. I called the restaurant back at 8:17pm and informed the gentlemen I was not able to put my order in through Uber eats. When I tried to put in my order for pick up he said the kitchen was closed and there’s nothing he can do. The hours of operation state that they close at 9pm again I called at 8:17pm for a very minuscule order of 1 Chile relleno. To make matters worse I’m currently pregnant and these cravings are ruining my life hahaha I really just wanted to try their so hyped Chile rellenos and I didn’t like that the staff just basically told me to buzz off 43 min before closing. Closing the kitchen almost an hour early…. he could have told me it was closed the first time I called :/ hope everyone else has a better experience. Side note I called La Casa Del Cocinero @8:23pm and they gladly...
Read moreWent based on reviews. Boy, that was a letdown. I'm always looking for new spots to eat. Was greeted with a we don't have full menu only brunch. Ok, we only cafe de olla ok. It was luke warm at best as far as flavors they dipped the cinnamon stick for a moment, guess it has to last all day. At least I could taste the piloncillo. Was pointed where to sit, grabbed some plates and silverware. Now, who puts the silverware upside down? Now everyone's hands are touching the part where the food goes. So we go around looking at the food available all in small 6 hot trays with food, which unless you know what you're looking at you wouldn't know. The serving spoons are sitting on top of the covers 2 items per tray and both spoons used for both. You don't want to see the beans sppon with rice on it. There's a lady at a table making what I think are pancakes and omelets. Looking sad station on new non stick 6 inch pans. Ran out of coffee cause the host was more interested in the game on tv. I guess asking for creamer was a bother. Food is nothing to write about, but the menudo. How do you make it sweet like sugary sweet. We tried but gave up. Asked for the bill 70 bucks for one trip to the buffet. Writing this on my phone outside excuse the grammar....
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