Pizza Hut — Restaurant in Wichita Falls

I went to pick up an online order for delivery. Everyone was in the back huddled up like the zombies on I am legend. I sat in the drive thru so long that I just decided to go inside. Again, I waited another 10 minutes before anyone came to the front. I gave the order name and code and the cashier acted as if he didn't see it in the computer.

My customer was so irritated that she cancelled the order and I lost that trip. I feel that he played dumb just so that his delivery guy could get that trip...Whatever the reason was, it was unprofessional and highly tacky considering they were in the back looking at tik tok while I was waiting. I hate unprofessionalism with a passion!!! It's sad that these businesses are so desperate for workers that they'll hire those who aren't adequate to bring down the quality of their business. That's why no matter how long the line is, Chic fila STAYS crowded and packed. They have a standard of service for their employees and the quality of their food is top tier. People go there just for that.

I'm interested to see how long this pizza hut stays open because this experience was horrible. The lights were on but...

Probably the worst pizza I've had, yes I ate four pieces just because I have nothing else to eat and I did not want to go outside and eat the bark off of a tree which would have been better. I've worked in Pizza in the past and given that the dough is not fluffy and it's impacted means that he's been overproofed. And the taste of yeast in it a lot more and the nice golden brown on the edges weren't there. Will be the last and final time I ever order from Pizza Hut in...

Overall not a great experience. Ordered our food and one pasta was discontinued. Probably should remove it from the menu prior to that. The food took a really long time to be delivered, I am guessing because it is out sourced to DoorDash. Not sure what the problem is there but I am sure it has to do with no "additional tip" being added, which attracts faster service from those types of companies. Sauces we ordered and paid for were not included...