First impressions, Progress Pizza is hard to find. It is a restaurant inside a bar with no signs on the outside to show it was on the inside.
Atmosphere: 2 Stars. Most of the low rating is because if you don’t know where to find it you have to go door to door until you see it. There are plenty of tables and the ceiling is high. Most of the credit for the place goes to the bar and not Progress Pizza.
Service: 5 stars. The receptionist showed excellent customer service skills. She was friendly, thoughtful, and attentive.
Quality: 3 Stars. This is a hard one. I only had the pepperoni pizza, chicago style, with that I consider the crust, sauce and cheese. Starting with the crust, 5 stars. It was thick, definitely NOT for thin crust lovers. I enjoyed it immensely. It had a bit of a smoked flavor around the edges and was crispy. So there’s that. Now the sauce was dabbed on the top of each slice in large portions. I had seen it before at other places but I don’t like it that way. The sauce was not bad but not great either so I will give the sauce 3 stars. Cheese, however, was a disappointment. Mostly the cheese is forgettable. Portions of it were small and its flavor was hard to taste. For this reason, I give the cheese a score of 1 star. All in all, the quality of Progress Pizza’s pepperoni was 60%, so considering the price I regret not ordering it with extra cheese. That or ordering something else. The rest of the menu looked pretty delicious.
Value: 2 Stars. This is another tough one. I paid $15.16 for the pizza which could get me almost two pizzas for the same price, from a chain store like Domino’s Pizza. I really felt like I got my money’s worth for the crust but the rest of it left me begging for a good portion of quality cheese. I felt like I paid too much for a pizza that was missing cheese. The size of the pizza was not remarkable for the cost. A large pizza could have satisfied me with half to two-thirds of it. I ate the whole thing and well it filled me up but the chain pizza store would have satisfied me. I admit that the quality of ingredients is better at Progress Pizza but the value is not, at least on their pizza.
Overall, 3 Stars.
I highly suspect that their salads, sandwiches, and meats are something I would have enjoyed more. The pizza, as is, was a disappointment. I couldn’t know it unless I tried it. Now that I have, I regret not trying the other attractive options on the menu. It’s the name of the business, Progress Pizza, that and my love of pizza compelled me to order it. I think that with the quality of their ingredients I could have really enjoyed the other items...
Read moreI’ve recently moved from Houston to Wichita Falls. I’ve worked in the restaurants business for 30 years. I was so excited to find a place online that offered a more sophisticated menu with diverse ingredients. I called to place an order to be delivered through an app called slice and the gentleman that I spoke with was perfectly nice and professional and then a girl got on the phone and abruptly hung up on me. I was confused about what happened for a couple of minutes but I decided to call back because I thought there must have been a misunderstanding and when I started speaking to the girl that hung up on me she said, “I sure did.” Then I explained myself as above giving the business praise and excitement and she hung up on me again. This is a very depressed town. I had no idea when I moved here. You better count your blessings while you are popular because you’ll be shut down just like everyone else if you allow rude people to treat guests like trash. I’d give it zero stars if I could. If you are striving to be like Dallas or Houston with your wonderful menu, there is a level of humility that comes with it. I’m not a princess. I’m in the business up to my neck, my whole life. I didn’t ask for anything weird, I just asked for it to be delivered through an app called Slice that you signed up for and you treated...
Read moreOrdered a Pepperoni and a "Does Pineapple Belong on Pizza?" and both were very good. The crust on both pies had a buttery crisp on the bottom, fluffy and soft center with chewy edges and crispy, charred cheese. Detroit style perfection. The sauce was fresh and bright without being muddled by too many herbs and spices. Perfect amount of cheese to hold the toppings together. Neither the sauce or the cheese were too heavy handed so every ingredient got to shine without being drowned out. Does pineapple belong on pizza? Yes - especially how they paired it with the heat of the pickled jalapenos and the spicy southern Italian sausage! The bite of sweet is a perfect match! Happy to have the choice of another style in town and they clearly know how to pull off the...
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