Winchell's — Restaurant in Wichita

This place is weird and so are the employees. I went in around 4 pm once so I wasn't surprised to see the donuts didn't look their best, but I noticed they had a few trays left and there weren't many flavors; again, not surprised, my fault, I'm here at 4 pm. The man was nice enough, I'm not fussy, got 6 donuts. They were not good. I was expecting they wouldn't be fresh, but they were just kinda bland. Whatever.

Needed donuts recently for a last minute surprise party and saw this place was open at 4 am, as well as Noa's, but Noa's only takes cash. It was 3:30am so instead of sleeping 2 hours, I'd grab the donuts and sleep after, be home in case my daughter woke up, to surprise her.

Got there at 3:40, waited in my car, went to the gas station nearby, came back, waited in my car.. both times I saw a lady wearing an apron (assuming it's an employee), sitting outside, with a couple donut boxes. I didn't want to bother her before her shift so I just waited. I heard her speaking to someone in a other parked car, in (I believe) Spanish. I'm pretty sure, I speak Spanish, but my windows were up. But I also don't like to assume.

So I waited till 4:02, but no lights came on, so stepped out of my car, waved and said, "Hey, good morning, you open at 4 right?". She just stared at me for like 4 seconds (which is too long imo), and put up her hand ✋️ 😒 . LOL!..Confused, bc I didnt know if I didnt hear something she said, I asked, "sorry?" 🦻. She said ✋️ 😐. Leaves her hand up there too long. Now, finally understanding she's not quiet, she's rude, I said, "You open at 5??". She nods 😑😐. Idk why that made me so mad, I was tired, hungry, I needed my kid's fav dessert, and oh yeah..the stinking online info says they open at 4 am, that's why I drove here right now. It only states 5am on Sundays and this was a Thursday. So I said, "It says 4 am online." She shook her head and puts her hand up again. Very irritating, I know you're not mute, I just heard you talking to someone, what is this behavior? You're not paid to speak to customers before 5 am? So rude.

I left, I'm not going to ever go back there and anytime donuts come up, I'm gonna tell this story bc it's funnier in person. So I drove to Haysville, managed to scavenge enough change from my car to get 1 dz. Donuts plus an apple fritter from Noa's less than $11, plus they were nice there and they were actually open at 4 am. Got home in time to sleep a few hours and surprise my baby. To be honest, I didn't try any donuts, the children devoured them, and I put the apple fritter in the fridge, but it was still good cold. I will be giving Noa's another go when im not in a rush - but...

Been coming here for a long time, some of the best donuts in town. Customer service is middle of the road at best, they staff a lot of young people who don't communicate clearly and obviously aren't experienced with the non-donut side of their menu. I will be giving them a break for a good long while since they royally screwed up a sandwich order recently. I called to complain and instead of being gracious and apologize for the mistake, the owner/manager proceeded to lecture me on what what is/isn't on various sandwiches and kept talking over me. A warning for all to be painfully clear about what you want, otherwise they will argue with you about it to not take responsibility for...

This is my favorite donut shop in Wichita. It's been at this location for years. It has a small area for tables and chairs, but the main attraction is the best and most fresh donuts in town. I went in this day and had maple bars and chocolate bars. So soft and fresh!!! The chocolate bar was still warm when I bought them. The employees are the best and nicest you'll find around. Great service and it can get busy at times. They also have a tip jar by the registered. I always put something into the jar because I appreciate the hardwork and commitment they show. If you need donuts don't go anywhere else. The freshest and best...