Pizza Hut — Restaurant in Wickliffe

Pizza Hut is good Wickliffe Pizza Hut is not. 5 times in a row this shop has managed to ruin some aspect of an order. I live like 6 blocks away it would take me 5 minutes to drive here why are my deliveries an hour? The order is printed on the receipt follow the instructions and you'll be fine. Shop forgets frosting with dessert sticks, flavor on crust, ignores your topping selections, forgets beverages, and this is not just once or twice this is on every order I get expect a mystery box. I am insane giving this pizza shop so many chances I just can't believe they are so dumb. I worked at a pizza shop before and it is not hard to sprinkle some cheese. Make a survey on Pizza Hut corporate ha expect that to get you no where fast. AVOID AVOID AVOID AVOID AVOID.....Call Willoughby bribe them to deliver or drive the extra mile to avoid this shop comprised of societies least intelligent and undesirable working force. Or just eat a frozen pizza no need to cook it it will probably be warmer and taste better then this...

Update: So this store after I left a review here and on Google did reach out eventually and made things right. I can always appreciate it when someone takes the time to correct something so I will amend my review to reflect that. I will give them a rating of 4 because things did get addressed and fixed it just took some time

I've ordered from this store so many times I've lost count. While there have been other times where things haven't gone right, overall it's been pretty good. That changed today. I placed an order and after an hour and a half nothing. The pizza tracker updated to indicate food was on the way but it never arrived. I had to leave for an event but hoped that maybe the food would arrive after I left. Again, nothing. I did get a call but I was driving and could not answer. No voicemail was left. Thank goodness I paid in cash so I won't have to fight about charges, but I never received any food. I will never EVER order from this store again. It's a shame too because they are close and used...

I am in the process of filing in a compliant with the better business bureau. The business completely ignored my request for no bacon on melt, because I can't eat pork. Plus, im missing a order of breadsticks. Then when I called to complain, the guy going to say the order is not in his jurisdiction because I ordered through UberEats. The food came through this restaurant. Just horrible customer service and I will never go back to this place. If I would've eat that and not pay attention that it was pork on the item, I would have gotten really sick. No accountability, or even trying to make it right. Then the guy reported he didn't know his managers last name after i ask for the managers name. Then he reported his name was Jermaine Jackson, which honestly I don't even know if that true....