Baskin-Robbins — Restaurant in Wildomar

I entered the store to annoying loud music. No one seemed to notice that I came in. I tried to find the flavor of the month in the ice cream case. If it was there it was not correctly labelled. Several of the ice creams were.melted with saggy boils of ice cream on the edges. I waited and waited. I began to time my wait. While I stood there holding my watch for nearly 4 minutes no one said anything to me. The employees were laughing over something on a tablet device. One was sweeping. One was putting cups in the holder. No one made any attempt to serve me. I gave up and left.

This store is terrible. They provide small scoops. Refuse to weigh the hand packed. Be sure you demand that they weigh it because it is sold by weight not volume. They do not fill up the container stating that they aren't allowed to push the ice cream down.

My complaints are not just one visit but numerous visits in store and drive through. This ice cream is overpriced in the first place but to receive no service and under weight servings is...

So far this BR sucks! First visit, right after they opened, they smashed 2 scoops into a cup made for 1 scoop. I didn't even know which flavor was which by the time I got home and it's 2 minutes away from the store. Also, I had asked for quarterback crunch and the server laughed and said he had never heard of it. Well buddy, its been around during FB season for years....Second visit, Dec. 12, they didn't even have Winter white chocolate only peppermint patty but they still had pumpkin spice. Hmmm it's been almost 30 days since thanksgiving...get in the game Wildomar BR or this ice cream fan will make the...

Went 3 times about a month or two apart each. First two times I got off and service is really slow and they barely acknowledge you’re there. They were out of hot fudge for my sundae the first two times and had to substitute with chocolate syrup. The third time my husband and I went through the drive through and my sundae had no hot fudge or chocolate syrup. Not sure if they were out or just forgot. If they were still out they didn’t inform me otherwise I’d substitute for the chocolate syrup. They also got my husbands milkshake flavor wrong. Gave them a few chances but won’t...