I've been eating at Palm Thai for a while and they are generally pretty good. All of that being said, today, a major disappointment. I ordered the Pad Thai with chicken and beef. I actually went into the restaurant to place my order!! I asked for extra crushed peanuts. This is part of the dish. They usually put the crushed peanuts into containers for to-go orders. I also like my dish a bit spicy. I asked extra containers of the red-Chile flake sauce for some added heat. The person who took my order is the one who handed me the order as I waited in the restaurant for my food. The bag was tied shut and the assumption, especially being an in-store customer that everything would be accurate and a nice lunch when I got home. Upon opening the bag when I got home not all did the dish have no peants on it but the extra I asked for never made it into the bag. Absolutely no peanuts at all!! Big disappointment because it's a big part of the dish. The other was the red-chiliflake sauce. Palm Thai has another location in Lake Elsinore where their sauce has a perfect blend of spicy yet smooth and mild. What this order gave me was a very salty thick consistency...absolutely not prepared the same way. I didnt taste the impact on the pad thai until I already put it on my food. The part that input I put it on was ruined. Salty and nasty and frankly killed my appetite. A very negligent departure from what is normally pretty reliable food eats. Not today. Flat out terrible bad!! Very shocked at the lack of care. I feel they really took advantage of me because of a lack of good quality assurancee.Today they took a bite out...
Read moreI've had the tom kha twice here, the broth is fantastic, the veggies are cooked well in the broth but still crisp, and the chicken is sliced and cooked pretty good... My only issue with this place is my order does not come out as requested. I've asked for spicy broth times, and emphasized it this last time... Listen I know I'm white. Like ... Don't need a safety jacket blindingly white. Holy crap you must be chronically depressed from lack of vitamin d white. Yes. I get it. But... I asked for spicy... And I did stipulate I was willing to cry through the entire experience just for that delicious spicy coconut broth. I also asked for my tofu (yeah I went ham, let's not skip here, I want my protein, my vitamins, and my faux fried meat all up in there) fried. I'm not gonna be nitpicky, but this is ... Not fried. The hostess was super attentive, no complaints there. Maybe the kitchen thought there was a mini supernova at the front counter, idk. I will try one more time. Y'all better...
Read moreOn rainy Friday evening I arrived at Palm Thai in Wildomar to be greeted by a very friendly and attentive staff. As it was my first visit I ordered the Spring Rolls and the Pad Thai w/ chicken extra hot. The Spring Rolls were expertly rolled, but were only filled with green leaf lettuce and a split shrimp, no rice noodles, the sauces they were served with gave them flavor and character, very much like a hand help salad. Before I was half way through my app they brought the Pad Thai, a pet peeve of mine, “please let me finish one before you bring the next” I’m not an expert on Thai food, there was nothing bad or off putting about this dish, but nothing to rave about either. The chicken was dry and seemed separate from the total composition, it didn’t tie into the dish as a whole. I’m sure this is a one and done for...
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