Starbucks — Restaurant in Wildomar

Ordered at the wrong location somehow. The Hidden Springs/Clinton Keith location told me it was here. Turns out it was much further away. Either way, this is not the first time I’ve made this mistake. Every other time the barista volunteers to make the drink when I show them i legit ordered & paid for it. These folks were very apathetic & wasted my time by not just telling me directly that they did not want to make it. Patty said, “well are you going that way?” If I was going that way I wouldn’t have asked if you would make it anyway. I’m irritated and caffeine free. Spoke to the manager at the California Oaks & 15 location. She advised that she couldn’t give me a refund over the phone & that they usually make the coffee even if it’s ordered at the wrong place. So I went back in & Clarissa or Clarinda & Patty looked at me suspiciously like I was trying to steal the coffee. They made me feel super uncomfortable. Clarissa (sp) finally capitulated & said, “I can make it this one time but you paid for the supplies at the other location not here.” At that point I was upset & embarrassed so I left. Called the other location back & the manager was very apologetic. She said she would f/u with the store & offered me a gift card if I decided to come in. I did and the staff was nice & apologetic about the situation. I hate to say it but I believe wholeheartedly that if I looked different I wouldn’t have had...

STARBUCKS IS ALWAYS GOOD. I'M DO HAVE COMPASSION FOR THE HOMELESS. YET WHEN WAITING THROUGH THE DRIVE IN. MY WIFE AND I APPROACH MY A HOMELESS. STARBUCKS SAW THE GUY NEVER SAID A THING. WE WHERE SICK BETWEEN OTHER CARS WOULDN'T BE ABLE TO GET OUT . YOU COULD TELL THIS GUY WAS NOT ALL THERE. KEEP YOUR DOORS LOCK WHEN WAITING IN DRIVE THROUGH. THE LAST WEEK WE WENT TO COUNTRY KITCHEN FOR BREAKFAST AND 7 / 11 SAW ABOUT 7 HOMELESS IN ONE TIME. I GUESS OUR CITY IS NOT DOING ANYTHING ABOUT THIS. FOR A WEEK AT USA SERVICE STATION CAN EVEN GET GAS HOMELESS COME UP FOR MONEY ATTENDANT SAID THEY CAN DO NOTHING CALL CORPORATE. AGAIN WENT TO JACK IN A BOX . RIGHT AT THE ETRANCE AT THE GRASSY AREA WAS A HOMELESS PERSON SLEEPING WITH HIS ZIPPER WIDE OPEN. I TOLD THE MANAGER. THEY DO GO AROUND DO SOMETHING . SAD WILDOMAR CITY LETTING THIS...

The chick who has a black pony tail and tattoos that worked tonight is rude. All my mom wanted was a decaf pour over. As someone who used to work at Starbucks that is always to be available. Every time my mom orders it, never fails, she ALWAYS gives us a hard time. Learn how to do your job. As for the manager teach your employees to do better and actually give their customers the Starbucks experience. I will be calling corporate for your rude behavior especially towards my mother. Guess what we went to the Starbucks across the street and they made it.

Additionally last week, she made a comment towards my mother saying, “The rude one is here again”. Chastising a paying customer is not okay. Totally uncalled for and unacceptable. Maybe I should go in and be like the rude one is working again. But I don’t do that because I...