Burger King — Restaurant in Williamsport

Went to the dive through Wednesday evening around 8:00. There were only 3-4 workers. We went in to order. After waiting a longer period of time, they gave our order to someone else - okay, mistakes happen, I completely understand, I was very calm, they were apologetic. Meanwhile they remake our sandwiches (all 4 of them were special ordered), with fries sitting in the bag, not even under a warmer. I asked if they could remake the fries since they had been sitting there. The one guy was very nice and the supervisor stated, “Now your sandwiches will get cold waiting on fresh fries,” - the sandwiches weren’t even finished at that point. Finally got my food after 20+ minutes only to go home and find that one of the sandwiches was completely wrong, not even edible.

We understand mistakes happen, but that was the last straw. My husband called a left a message requesting a callback, which never happened.

The next day around early afternoon he called and spoke to the “manager.” This person was so unprofessional and obviously has not been properly trained on how to be a manger. He was rude and didn’t want to hear any complaints. My husband followed up with the company that owns the BK and surprise surprise is still waiting to get a call back from them after leaving a message numerous days ago.

Stay away from this restaurant!! We will not be revisiting...

I won't be back. I was ignored for 5 minutes in the store. But drive up got immediate attention. I'm disabled, with a cane too. Even when I finally spoke up, I was still ignored. Then told, because I didn't cut in front of people to stand in front of the cash register, nobody could know I wanted to eat. The manager blamed me for being ignored. Then he said three times "enjoy your super delicious Whoppers". Just dripping with sarcasm. I ordered no pickles, and of course, the burgers were covered in pickles. I had to walk back and return them. Who knows what else could have been on them. I was ignored, insulted and given the wrong order. Two months ago got a hair in my burger. Last month given cheeseburgers instead of my order. I...

If I could rate 0 stars, I would...i stopped by this location in Williamsport this evening to grab a bite to eat. Upon pulling up to the window to pay and collect my food, I was HORRIFIED to see that not a single employee working had a mask on. The girl at the window was clearly speaking to a customer on the headset, standing directly over the ice container, and then with an ungloved hand, reached down to scoop ice into a cup. I drove away without paying and without my food. I will never go back. Absolutely unacceptable and so dangerous. There are customers who are at high risk and this location clearly doesn't care about the health and safety of their employees or...