Leading Electronics Inc — Local services in Williamsport

I'm sorry to go against the grain, and leave a poor review, but. . . .I took my computer to LE in December of 2020, after being assured by someone on the phone that, yes they could fix it.. My computer is a Macbook Air 13-inch, which I purchased new, around 2015.

It developed a "magic" cursor, which often moves (NOT controlled or directed by me) several lines above where it should be, and continues writing in the newer position (I am admittedly a poor typist, and look at the keyboard, NOT the screen, while typing. This is not the computer's only problem, but it's the "major malfunction." The LE folks told me it simply needed a cleaning, and should work fine.. It typed with the SAME problem when aI got it home. I next took the computer back there the next month (January of 2021. They told me it needed a cleaning, and should work fine. Guess what, folks,?Same lousy problem. I SHOULD have realized that it they told me it needed a cleaning one month after it had been cleaned (and after I was more careful with it than any mother is of her newborn baby), something was wrong. Okay, the major thing wrong is that it's still a bleeping mess, and the cursor pulls the same re-appear-in-a-higher-place-act. This follows four round trips from western Tioga County, PA, of some 160 miles each (good luck finding reliable fixes anywhere nearby for Macs), and my living without a computer for over three weeks.

Do I have a right to be...

My daughter goes to college in Williamsport and Tallon took very good care of her when her MacBook screen suddenly broke. He was honest and very professional when talking to me on the phone, too. Although we ultimately replaced the MacBook through Amazon (Apple wouldn't cover the damage), Tallon went the extra step and offered to set up a back-up for my daughter and showed her how to automatically do that on her replacement MacBook once she gets it. It's good to know that there is an honest repair place so close to my daughter while she is away from home. Thank...

Ps5 HDMI port repair- I went in to the store to have my PS5 repaired. The console was not sent out right away and it was forgotten until a week later. Normally, I would lower my review but the console was sent out, repaired, and they did allow me to see it hooked up and running before I paid. The repair took about a week once it was sent out for $165. I'm satisfied with the work done and the staff were friendly 5/5 stars for me! They even mentioned doing PC builds which I am considering in the future. They have my business and I...