Burger King — Restaurant in Willmar

Every fast good chain has some outliers that make the franchise look bad and the burger king on first street is just that. A simple spicy chicken junior tastes as if had French dressing and pepper. Not only was the food not up to par but their customer service and management being they were too busy b.s.ing instead of doing their jobs. Ketchup was not filled or out, you had do ask for diet pop if you wanted it being they never filled that either, and each table was dirty in which we had to approach a worker to make sure we had a clean spot to sit. As I have had previous manager experience all of this falls back on the manager making the company look bad by not making sure the employees do their job instead of b.s.ing the whole time. No excuse for any of this what so ever. Follow up and follow through.and coworkers hide outside from camera and do drugs that aren't illegal never ever will we be back there ever rude coworkers nasty place to eat and they didn't even given us everything that we ordered and didn't even given us the refund that we ordered and it wasn't even cooked all the way don't ever come to burger king on 1st street management...

Not sure what has happened to this store but it's terrible service now. Getting anything under twenty minutes is impossible even if I'm the only customer. It's faster to drive to the other one in town and wait in line than deal with this one. Adding additional information as of Feb 2023. I was ordering food for someone through door dash. Simple order two doue cheeseburgers, fries, and a drink. First order I was sent the wrong burgers, onion rings, and a drink. The person I ordered for is allergic to onions so I had to immediately throw out the food. I reordered through doordash triple checking I ordered correctly (I did). The door dasher went through the order over text item by item, I tried calling the store twice (no answer), and after waiting forty minutes I get two orders of onion rings. Look I get being understaffed and running out of something but this is questionable. Your staff asked the door dasher and took fourty minutes preparing the second order. If you are out of something just talk to...

Hospitality standards have gone noticeably downhill. Drive-thru menus are falling apart, flaking paint on exterior fixtures, dirty and unkempt. The wall with the drive-up windows was disgusting to have so near my face whole waiting in line. Drive-up speaker was scarcely audible, so ordering was awkward. Burger was dry instead of juicy (possibly from sitting under warmer for too long). Burger King used to be my fave fast food burger joint, but now I wonder if I am going to be infected with something if I dare to eat the food or even touch surfaces that haven't been cleaned. So disappointed!! I now understand why McDonald's has a long line of customers waiting to be served while Burger King has empty parking lot and nobody waiting in line at the drive-thru. Simple cleanliness, maintenance, and elevated standards could bring this establishment back to its...