Starbucks — Restaurant in Willoughby

I really appreciated just about every aspect of this location. Starting with the location it self. It’s right off the highway. You have the right of way through the light at the intersection so there’s no fighting traffic entering the location parking lot, then leaving there is an exit on the opposite side of the parking lot that gives you an easy out without fighting intersection traffic and lines you up to get back on the highway with ease.

There was plenty of parking in the parking lot.

The interior of the building is very spacious, clean and well kept. There’s plenty of options for comfy chair seating, and table seating. I did not feel like I was in a sardine can while I waited for my food and drink order. If I lived in the area I would be fine to come here to relax. The music was playing in the background but at a good level to enjoy but not so loud that it would need to be yelled over if you’re having a conversation.

The bathrooms are spacious and well kept up with.

The employees are friendly. I was greeted by two separate people walking in the door. They were quick with getting the order put together and accurate. Also very helpful in making sure my order was the way I wanted it, as I did have an odd request in how I wanted my drink made. There was no annoyance or irritation from the lady taking my order at my request and everything was repeated back to make sure it was correct.

I think there was training or instruction of some kind happening during my time in this location, it was nice to hear people being instructed in a kind and patient/ professional manner.

One of the few times I wish I could say I could give more than 5 stars because I...

Exceptional New Starbucks Location – A Must-Visit!

I’ve visited this new Starbucks location several times to work, and every experience has been flawless. The lobby and bathrooms are immaculate, the staff is consistently friendly, and the food and drinks are always fresh and delicious.

Today, one employee truly stood out—an African American woman with medium-length hair in a claw clip. She was incredibly attentive, proactive, and eager to help, ensuring I didn’t wait for a single thing. Her positivity and work ethic made my visit exceptional, and she’s a true asset to your team!

This location has a peaceful, welcoming atmosphere perfect for getting work done, and because of outstanding service like this, I’ll absolutely be returning. Keep up the...

My first visit to this Starbuck. They opened recently after a major renovation of what was a Hardee’s. The inside is very clean, modern and well done. Service was very friendly. I had not been to any Starbucks in quite a while, so the server helped me with the order. There was a mistake with the order (iced/hot), which was quickly rectified. They even let me keep the mistake. For me, it’s not about being perfect, no one is perfect, but about how you respond to mistakes. For this Starbucks, I give them five stars.

This would also be a great place to do a little remote work. It’s clean and quiet since most people just use...