Lumes Brunch Cafe — Restaurant in Willowbrook

Lumes never fails to impress. But to give an honest review, I'll start with the cons first. Sometimes when you walk in there, you see many open tables but you still have to wait to be seated. I think that has to do with the amount of servers that could only serve a maximum amount of tables. Also there have been rare times when you're waiting a long time for someone to come around for coffee refills...again, it's rare but it's a pet peeve. Lastly, they don't do nearly enough with weekly (or weekend) specials. It's an opportunity to temporarily roll out new, creative dishes to test what should be added to the menu permanently. They should visit the crispy waffle to see that there are three special dishes that you can order on a Saturday morning. We are there so much, that the menu tends to get stale and would appreciate some new choices.

Now for the pros. The wait staff is absolutely impeccable. Out of the six or so servers that they have on the weekends, there is only one that we don't like...but honestly, It's only because she's all business. Almost every one of the servers knows exactly how we like our coffee and they bring it to the table without even asking which we love.

The food is always very good. Without exaggeration, we have probably eaten at this location in Willowbrook 175 times in the last 2 years. In all that time, I had only two or three complaints about the food. And as it turns out, the worst one was actually my fault. Each time, they asked if they could get me something else. That's great customer service.

The hostess is always greet us with a smile when we walk in the door and sometimes we even get a visit by the owner at our table.

Lumes in / near Willowbrook is the very definition of what a...

came in Sunday. Food is usually great and service is usually k.

I ordered two of the eggs bene plates and a signature waffle.

eggs plates were great, but my daughters plate was a plain waffle. I was so confused i asked where the fruit was.

She said i never asked and had to choose one, i mean isnt that the servers job to ask if i wanted something on my waffle. Looking at the descrition below I assumed i would get all 3. She also said i could ONLY choose one of the fruits.

Why is it i can get a plain waffle with one fruit for 10, but if i get the sig waffle i only get 1 fruit for 12?? how does that even compute. How is he signature waffle different from a plain waffle?

Please enlighten me.

I'm 100% sure the server was new as i've never seen her before, but please do educate your team.

these were the item descritions: signature waffle fresh strawberries · blueberries · bananas 12

plain waffle 8 Choice of fresh strawberries · cinnamon apples · blueberries...

I enjoyed my second visit to this cute and cozy establishment.

While I appreciate everyone working so hard and being so diligent at what they do, I don't appreciate being refused to get an additional glass of orange juice. I was simply told no - which is fine by me. I wanted some citrus with my meal rather than tea, coffee, soda, or water. I was feeling under the weather. I was hoping to get some orange juice. Either they ran out or were just stingy. 👎🏾

My meal would have been much tastier with purified or spring water instead of straight from the tap. Unless someone invites me to come here and will be paying for my meal, I won't be returning or recommending this joint to anyone! 🙅🏽‍♂️

Step ya game up because it is weak and forgettable!

Just so we're clear, you can only get fresh squeezed juices ONCE and only ONCE during a meal! And it doesn't matter if you are willing to pay for...