Subway — Restaurant in Wilmington

Placed an order via the online app. The app said my order was ready for pick up. I arrived to find both employees standing behind the counter one was eating chips and drinking a soda and had a sandwich laying on top of my ticket that they printed out but didn't make. They talked about how disorganized they were and how they ran out of money and the one girl kept talking about finding a beanie that fit and didn't itch. I just wanted my sandwiches and to go. Will not go to this location again. I almost just asked for my money back but had no faith either of them knew how to do so also they kept talking about not having enough clean knives and...

Don't use the online order feature. The restaurant will be randomly closed sometimes, even if it's listed as open, so if you paid for a sub you won't be able to pick it up when you get there. There's also no system for getting a refund. The only reason I gave it 2 stars instead of 1 is that I'm aware of the issues Subway franchisee's have been experiencing with the corporation, and I assume they are mandated to use the online ordering and list static hours of operation on the app, even if they don't have the workers to stay open. Doesn't change how bad the experience of paying for food and finding the restaurant...

Employees are lazy workers, all they do is go on break together while open with no signs and they are high on drugs while at work, and both employees that work rather take trash out then get customers orders that are standing in line to order, one employee has half his face covered up all the time, like where is the dress code for this place it’s trash, employees close and leave gate open or shut but still cracked with no one inside at all. Don’t ever come to...