Windsor Steak and Seafood — Restaurant in Windsor

I have food allergies (garlic, onions, chives...), so I asked for the Eggplant Parmesan to be Eggplant Alfredo with Parmesan. It was an enjoyable combination. Most red sauces have garlic and onion(basically, the majority of the menu), so I was pleased to know that they were willing to make the alteration.

The service was great and lively, very overwhelming, which I expect from a new restaurant.

The food was tasty. My mom did mention to the waiter that the ribs were a bit hard at the ends; the waiter responded with supportive words for the cook, and I appreciated his honesty.

My glass of wine (a Moscato) was lovely and full of fruitful notes and a small amount of chill that tastes great during these hot, summer months.

This particular building was home to a prior restaurant, so it felt strange to not have any booth seating. The room felt more upscale and less family oriented (which is about preference).

The dinner prices were on the higher end, but lunch specials were a bit less and for the same quality.

I hope this place succeeds. Windsor is having a high turnover rate with new restaurants; it's a difficult time for non-chain eateries. But I tell you what, when CT was hit with Hurricane Alfredo (I think that's the name), it was small businesses that used their generators to tie us over, offering free Wi-Fi and battery charging. And they did this while tending to the destruction their homes endured.

So, let's give smaller restaurants a chance. I'm sure they'd return the favor by working on bettering their food and service. Or...we'll soon be stuck with Fast Food Dine-in Chain restaurants and their frozen and...

We've been here twice and had terrible service both times. The first time we came (wife, two daughters, and myself) our waitress recommended that my wife switch her order to a less expensive dish, as she once had young children of her own and knows how hard it is to afford to dine out. Though I was very insulted, I figured that her heart was likely in the right place and she just misspoke.

The second time we came (wife, son, daughter, and myself) we stopped in after a 4 hour drive home from vacation. We were dressed in jeans, sneakers, and sweatshirts and immediately felt judged based on our appearance. It took a little while to be seated, then they put us in the middle of the restaurant, with a baby, after we asked to be seated at the open table against the wall. Our service was very inattentive and sporadic, and we were made to feel very unwelcome.

As for the food, it was unremarkable. My steak on the first visit (ordered medium rare) was barely warmed on one end and medium well on the other. The veal on our second visit was good.

As someone who runs a large business, I can't imagine the opportunities I would have missed had I judged clientele by their outward appearance. Our family enjoys dining out a few times a week and we won't be returning to this establishment. Had I arrived in one of the designer suits I'm forced to wear to work, or pointed out that my family arrived in easily the most expensive vehicle in the parking lot, I'm confident that our experience would have been different. Very...

I wish i had a positive experience here. But i DID NOT!

I made Friday night reservations at The Windsor Steak and Seafood restaurant in hopes of celebrating my daughters Birthday.

We showed up on time. Were seated at our table. Given our menus, and given bread and water.

Then two minutes later our waitress come up and tells us that she has bad news. "There is no food" Yes, you read that correctly. She said they had just seated a large party and because of that my daughters and i were unable to be served. I asked if she could ask the chef to put our party of 3 food orders in ahead of the large partys order since its only 3 of of us. And i was told No.

I asked if i could speak with the manager as I'd made reservations to be here and was celebrating a Birthday. I was told the manager is also the chef and he was busy cooking.

Long story short, we left the restaurant. Disappointed, frustrated, and hungry.

You try finding another decent restaurant last minute on a Friday night and you will understand how hard it was to find another place to go to and try not to have the entire night ruined by this not so great experience while at Windsor Steak and Seafood.

The chef never came out to apologize or anything. I will never go back. Terrible experience on what should have been a joyous occasion. Why accept our reservation, and why even seat us to have to experience this denial of...