As a beverage girlie I really wanted to like Scooters once it came to our town but, it’s hard to like when you order a smoothie and all you get is huge chunks & cubes of ice. I thought it was going to be corrected after the commotion of being a new establishment has worn off, but my recent trek there proves me wrong.
Not sure what’s up w the blenders but never is my protein smoothie blended. It might as well be milk & peanut butter shaken over ice, it’s truly terrible. I’m not sure about else but i don’t order a blended drink to have to chew it. Before, it was just chunkier ice, like you had to chew every bite but it at least went through the straw. Now, it’s even worse. Full size ice cubes that can’t be sucked up and when i shake my cup it sounds more like an iced coffee than a peanut butter protein shake.
They also ask me every time if i want a medium or a large but the cup is always the same size no matter what i choose, so that’s odd as well. There’s only once size on the menu for the PB Protein Smoothie (which is all i get because i don’t like coffee and their fruit drinks are way too sweet) so maybe the workers are confused. Who knows. The staff is always friendly and kind tho!
I’ll stick to grabbing Scooters in Onalaska, their location is great and they blend my drink thoroughly...
Read moreJust went to scooters, I got 2 extra large strawberry horizons. The strawberry horizons come with tropical redbull, when I took a sip of my drink I could instantly taste the regular redbull, which I cannot stand. I called this location and told them they had put the wrong redbull, the lady on the phone said “we’re all out of tropical redbull, so we put the regular redbull in it.” My response was “well you guys didn’t say you were out at the window, you should’ve said something” and the lady responded with “there’s nothing we can do.” And hung up. Very unprofessional, and very rude on the phone. I go to scooters almost everyday and have never had an experience like this, very...
Read moreEmployees are very nice, never had a bad experience with them. The food isn't that great though and the coffee is ok. I guess I've been spoiled on drinking coffee from mugby. The coffee here is alright but very syrupy. Their normal flavors are much better than their seasonal stuff though. The pumpkin spice my best friend and I ended up wasting, tasted like plastic. Then I got the sugar cookie one around Christmas and it just tasted like chemicals. Gave them another chance today and was far from impressed. Ordered a small caramelious and didn't even finish it, seemed too heavy with syrup. Also pretty pricey for a...
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