Very disappointed with this Pizza Hut location. I ordered a half super supreme and half cheese pizza. When I came by the said they were confused about it because it showed half cheese. I said yes I wanted a half cheese half super supreme. The said it may take time. I then saw them take a plain cooked cheese pie and put half of it with toppings and try to cook the toppings on top of a cooked pie. I waited with my 4 year old daughter for 15 more minutes in the store.
My daughter need to go to the bathroom but it was locked. I asked for the key and the employee said someone is in there. I said I don’t think so because I’ve waited 10 minutes and sitting to to the bathroom I never saw anyone go in there. She said it’s locked so someone’s in there. I made sure I knocked on door multiple times in front of the employee showing her that no one was in there. She chose to ignore me and pretend to help other people. What makes this even worse is my daughter is literally about to cry to go to the back room and yet the employee would not come and help. It wasn’t until it walked up to the counter and said there’s no one in the bathroom I’m knocking on the door and no one has answered my daughter need to go to the bathroom or she will go on your floor. That’s when she finally got a key and opened the door. Mind you, she kept saying some one was in the bathroom, however when she opened the door for my daughter she didn’t even knock. So with that I knew she knew no one was in the bathroom.
When I got home I opened my pizza and it was a joke. The topping all fell off the pizza by their shenanigans of trying to cover up their mistake. I complained to corporate about the service my daughter was given and about the pizza. But all they did was send me a generic email. It just seems like they allow this poor behavior in...
Read moreI absolutely love pizza hut it's always the crust for me! Before the other day it's literally been 7 years since I ate pizza hut. I love that they expanded their menu. The garlic parm wings were amazing so were the mild Buffalo. The cheese bread sticks were delicious. The cinibons. The mini apple pies omg! We loved them I wished I ordered more. I like my wings well done crispy because domino's gives u damn near raw wings I always have to put them in my air fryer for another 25 mins to cook them your chicken should not bite back lol. But I asked our cashier at pizza hut to make them extra crispy and they did not disappoint wings were perfectly cooked. Only thing I kind of didn't like was the sauce on the garlic parm wings they were good but I've had garlic parm wings a lot if places but it was always a rub sprinkled with parm cheese but never the less even though it was a different than what I was used to they were good. We got one pepperoni and cheese and one veggie with mushrooms onions olives banana peppers bell peppers and bacon it was one of the best veggie pizza I ever ate they get a 10/10 for me. I just wish they had more locations and I didn't have to drive 25...
Read moreMarch 9, 2025
Between 10:30 and 11 AM today, my daughter was so excited to redeem her coupon for a free personal pizza that she earned through reading, only to be turned away. She worked hard for this, and it was heartbreaking to see her disappointment. Of course, I still bought her pizza along with another I was already ordering, but it’s sad when a business shows no compassion for kids.
It wasn’t about the cost—it was about encouraging a child’s hard work and making her feel proud of what she accomplished. Moments like these should be celebrated, not dismissed over a technicality. It’s a shame when a business prioritizes strict policies over simple kindness.
This experience was a clear reminder of why we should support family-owned businesses. A local mom-and-pop shop would have handled this differently, showing the kind of care and understanding that big chains often lack. Disappointing a child over something so small isn’t just bad business—it’s a missed opportunity to create a loyal...
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