Taco Bell / KFC — Restaurant in Worcester

The absolute worst service i have ever seen. The food is dicusting. Make sure you pay attention to the change they give back...They have tried to rob me a few times. I was told they do that to alot of people and have a good amount by the end of the night. My car was damaged due to the huge hole at the drive thru. The manager told me the owner was Pakistan and said the owner said he has good insurance and does not care how many people complain but was told not to give the insurance information out to the people that cars have been damaged. I don't understand why i was told his ethnicity and other unimportant nonsense but i guess gossip was more important than assisting me in rectifying the situation. I called corporate and the owner finally called me back after a month of my calls. He was very rude and could careless because he was told it would cost to much to repair and he would have to repair the whole drive thru because if he doesn't it will just keep happening. He refused to give me their insurance companies information. After we spoke he had the hole patched but never paid for the...

I called at 8am to see if they were open because it says they open at 7am on Google. So when I called they answered and she told me yes It is open, so I left my house and drove 10 minutes to go get food for my family because it's my son's birthday and that's what he wanted to eat. So when we get there it's closed! Like I wasted my time and it made my son bawl his eyes out for a half hour so I had to drive to the Taco Bell all the way on Grafton Street. It's not an issue they weren't open at that time I wanted it's the fact she told me that they were open when they weren't and it says they're open on Google! Then when I tried to call back to ask why she told me it was open no one answered the phone and I called 3 times. I know if they did answer nothing beneficial would happen I was Just very frustrated in the moment. Change the time on Google!! It makes everything...

I was at this restaurant where a person named Omar disrespected me for no reason. Besides being rude, he's also ignorant and doesn't know how to communicate with a customer. A customer who, unlike him, is very polite. This person closed the window on me and wouldn't serve my order. When I was trying to explain that the soda must be diet soda because I can't eat sugar, this person insulted me and closed the window on me. This guy is the rudest person you'll ever meet in customer service. His luck was that I'm polite, but if he had done that to a similarly uneducated person, Taco Bell on Park Avenue in Worcester would have presented a very chaotic moment. Be careful with this person.( 09/28/2025 between 8:04pm to 8:10pm) A colleague told me his name was OMAR and that he was the...