Cinnabon — Restaurant in Worth Township

Whenever I'm feeling like a Cinnabon I stop by whichever one is closest at the time, because they're few and far between these days. I always get the caramel pecan cinnabon and have been getting it for years. I know exactly how it's made and what goes on it. So apparently at this place they make them wrong and charge people extra for what it's suppose to come with already. The caramel pecan cinnabon get both caramel sauces. The ignorant girl argued me down that only one sauce goes on and that she's been working there for a long time. Ma'am you work for Pilot not Cinnabon and you're doing it wrong. She tried to get me to pay the extra and then proceeded to lie about this being the only Cinnabon left lol. I then listed everyone that's still in business nearby that I frequent. Anyway I just got a refund. The ignorant girl caused this specific Pilot and Cinnabon a customer instead of just listening to the customer and not thinking someone is trying to pull a fast one. It's a bummer because I drove out of the way...

Went here because I didn't want to travel so far to Orland or Merrillville in rush hour traffic. Gas station has a weird energy to it. The customers, staff, etc. Then some older lady who works there said to the guy behind the kiosk, right in front of me, 'make sure you charge for the frosting cup' and something about how 'there's already enough frosting on the roll'. Really, as if I was going to try to finesse Cinnabon out of 60 cents for some frosting? Anyway, she could have waited until I left or whispered it. That was rude. Anyhow, Dean (I believe that's his name) is a really nice guy with incredible customer service skills.

The real reason for my one star review is when I got home to eat it the roll was hard and dry. Even reheating it didn't help. The worst Cinnabon roll...

This is my 2nd time visiting the Pilot Center specifically for Cinnabon rolls. I called around 1:30 and the person who answered AND baking said he had some hot & fresh. I’m temporarily on a walker, but I’m sure I RAN 🏃🏽‍♀️out of the door. Nice weather, nice ride, nice guy provided service. A lady stopped behind me and decided to buy 6 at a time too! If you’re going big and all in; don’t cheap out on the extra cream cheese. Walked in, grabbed a soup spoon and FINALLY got my fix! They were SO fresh! This place doesn’t disappoint! Wish I had checked out the other stands while I was there. But, I did get ⛽️...