La Cocina Jalisciense — Restaurant in Worth Township

My husband and I and my friend and her husband went to this restaurant on 12/28/2022. I order the three tacos with a strawberry lemonade and my husband order a shrimps and steak fajita. My tacos was barely warm and had no seasoning. My husband food was hot but over seasoned. My strawberry lemonade was so sugary, I asked for a glass of water so I can mix it with. I almost made two glasses of lemonade out of it. That how sweet it was. At this point we got our food and my friend husband asked for some flour tortillas to go with his shrimp and steak fajita. Our waitress were getting ready to lie about bringing some out because she had already bought out some corn tortillas. She never asked what kind we wanted. Another waitress came out and apologized and mentioned that the flour tortillas will be coming out soon. It took about fifteen minutes to bring it out. When they did come out the other waitress bought it to our table. Our waitress kept disappearing for some reason. To put the topping on the cake, we got our check and it was an hand written receipt that said the total amount which was $108 for all of our food together. We asked the second waitress can we have two separate checks, she tell us they doesn't do that here. We go to the front counter and asked for a receipt with how much each meal cost. They print out a receipt that look like you came from a corner store. Still, no name of the dish with the price on the receipt. We had to make out what we ordered and paid separate. Management need to inform their customers that they do not split checks. I WILL NOT BE GOING BACK TO THIS...

Disappointed to have to write this but after today we will likely not be eating at this restaurant again. We are semi-regulars here and have dealt with the hit or miss quality of their food for the last year and a half. Some days the food is so good and cooked perfectly. Others the meat is wildly oversalted or completely bland. The lack of consistency hasn't completely turned us off because I do believe that when they do a great job, this is the best Mexican food in the area.

However tonight my husband was served a tostada that had a surprise large piece of avocado. He is very allergic to avocados. He managed to see it before he ate it but it's now a waiting game to see if the bite he took from it before he noticed contained any smaller but equally destructive pieces.

We have asked several times on the phone when we place our orders if any of the food comes with avocado after the time when we ordered him flautas and it came topped with avocado despite that not being included on the menu description. We have been told dozens of times that the tostadas, taco dinners, and sopes do NOT come with avocado. So the one night we don't double-check, you decided to get sloppy in the kitchen and poison his food?

TL;DR This restaurant has the potential to be amazing but needs a consistent and competent kitchen staff who won't be careless with their ingredients like it...

While I generally like this place, our last carry out had missing items. We could not return to correct problem. When I called, they said just let them know on our next visit. We know that they won't remember. Just very disappointed. It really ruined what we had planned.

2/10/23 Update - I'm done. Waiting on hold 21 minutes just to place order. We'll find a place that values customers.

2/10/23 2nd. update - I called again and was immediately put on hold. Got in the car and went to Portillo's. 34 minutes later the owner finally answers while I was pulling in my drive with my dinner. When I told him I was on hold for over a half hour, he starts yelling at me that he was extremely busy and understaffed. I don't know what that has to do with keeping a customer on hold with no update. I have been supporting this place from day one when they opened. Last 2 orders were missing items with no promise to make good on it. Now this? I am now on a mission to let everyone know my experience here. I will let every new family know that this is NOT a good place to visit. Their food isn't that good to begin with, but I was all about supporting local. We need to weed out the bad places in EP and...