Wow. So I showed up at 1:30 PM a whole thirty minutes after your stated opening time of 1:00 PM only to be told, “I’m not quite ready yet.” Not even a “sorry for the wait” or a smile. Just… not ready. Funny thing is, ten minutes later, someone else walks up and magically gets served. Must be nice to be on the VIP list for shaved ice, I guess? As someone who has tried multiple flavors and supported your business before, this was honestly disappointing. If being ready on time is too much to ask, or if customer service only kicks in when you feel like it, then yeah I won’t be back. Hope the next customer is more...
Read moreI stopped by Waves Ice in Wrightsville Beach for a quick treat and was blown away by how sweet the staff was. They were super friendly, patient, and helped me pick the perfect combo. The ice cream was amazing, but the service made it even better. Such a fun, welcoming...
Read moreWaves makes the most amazing shave ice you’ll ever taste! Make sure to get ice cream in the middle, it’s incredible! I was visiting from out of state and was so glad my friend recommended it, never had anything like it. And the staff was super friendly, did...
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