Mr. Burger — Restaurant in Wyoming

Within a plain white paper bag is an equally plain wax paper bundle, tightly wound and twisted at one corner with the onion rings inside. It’s a fairly novel packaging, but one that I’ve seen a time or two before. The simplicity of the presentation is a style unto itself, consistent with the aesthetics and vibes of Mr. Burger.

The onion rings, on the other hand, leave more to be desired. The smoothness of the batter, and the consistency of the color, usually indicate that they’re frozen, but the cracked patchiness of the batter makes me suspect they’re made by hand, however poorly. Broken rings litter the bottom of the sack as I cradle it lightly in my car, careful not to cause any more disturbances.

The numerous gaps in the batter have the singular benefit of unleashing the onion aroma lurking in its coffined battered walls, slowly filling the front seat of my car with the fumes.

There’s a surprising dichotomy among onion ring flavors between sweet and savory, at least in certain situations. Certain variants of the onion (like the famed Vidalia) are saccharine, as various onion desserts make heavy use of. Even the batter, which can be mixed with things like beer of varied sweetness, can tread a narrow path between the two.

These onion rings lean sweet, both from the onion and the batter, which is almost caramelized. I half think they added sugar to the batter, along with the requisite salt. It’s almost a savory dessert rather than an appetizer or a side, though the grease would seem to discount that theory.

The onions are as juicy as they are sweet, as indicated earlier by their strong scent, and the batter is flavorful if a little one note. There was no accompanying sauce, but the onion rings are moist enough that they didn’t really need it.

As the medieval era wound to a close in the fifteenth and sixteenth centuries in Europe, war was changing. The age of cannon, and other new marvelous and terrible weapons of siege, forced rapid changes both to defense and to the social, political, and cultural institutions of the continent. I don’t think it’s much of a stretch to see the parallels to these onion rings from Mr. Burger.

The simplicity of the packaging is, on the surface, a fun throwback. In practice, it makes the onion rings particularly susceptible to damage, not helped by the drive-thru. Nearly one in two rings are cracked or malformed in some way. The soft and weak batter doesn’t help, collapsing under even the slightest assault, like the holdings of some recalcitrant minor lord unwilling and unable to adapt.

Likewise, the flavorful onions are just too limp, particularly when combined with the batter, making the finished product seem almost flimsy, with slippage abundant.

The onion rings are a little overpriced at just shy of $4. They’re at least a couple of steps above frozen, but the execution leaves a lot to be desired, even if they are fairly flavorful. I think if there were no cracked rings, they would be a little more worth the money. As it stands now, I think they serve as a good illustration of the dangers of refusing to adapt, even if the entire business model...

Several people were working today (3/30 around 4:30pm) we arrived and everyone at the grill was laughing and chitchatting which was fine, but apparently because of that our food was not good at all.

I asked if patties could be substituted on the protein breakfast for the links and I was told yes… didn’t mention that there would be less of anything nor was I asked to pay extra which I gladly would have done. Instead someone else shouted “she only gets two bacon and two patties” after the next person in line was ordering… I said something that it was to come with three pieces of bacon.. he did not come talk to me .. instead he shouted to me that patties cost more so I would only be getting two patties and two pieces of bacon. Horrible customer service and why be docked sausage AND bacon ? Why not just two parties instead of three?

Then the person at the register.. I watch her fill the decaffeinated coffee with regular and then a while later the regular was filled back up with the decaffeinated coffee. Hopefully anyone who has a caffeine sensitivity doesn’t get the decaffeinated thinking they’re safe because they aren’t!

The burger my husband ordered had so much sauce on it that it practically covered the entire top and bottom bun.. he also ordered “everything” on his burger and all that was there was a ton of sauce nothing else. When he brought it back up they gave him issues.. no apology! Another couple sitting in the dining room stopped by our table on the way out and let us know their food was the same way and stated they too had been at this location several times and this was not normal service or food. They stated that if “Jeff” knew what was happening he’d be upset!

I watched as we sat there for awhile visiting with family that had met us there… so I watched.. the gloves.. never changed even after I watched several of them touch their hats, hair, face, writing utensils and so on.

Three girls near the register thought it best to work on dance routines rather than greet customers as they walked in.

Dangle earrings, girls with long hair down.

It was an absolute mess in there… towards the end another gal showed up (tall long blonde hair) things started turning a round when she showed up so I’m not sure if she’s a manager or not.. but she definitely made a difference.

I wish she would have been there when we arrived our food may have been prepared correctly and service may have been better.

Not a normal visit for this location.. so I’d say this particular crew needs someone more firm working with them to keep the customer service up to par and the heath code violations...

Mr Burger is a great restaurant and personally I have worked as employee and as a boss for them.

When people go thru the drive thru yes sometimes you will get pre-cooked burgers like McDonald’s and other restaurants. However it’s not all the time just depends on time and days. When you come inside everything is made fresh right from the time it’s ordered. Also with the hot dogs most are fresh sometimes if run out of made dogs they normally ask a customer if they want new ones grilled which will take longer or if they want them deep fried in order to have food sooner. Now sometimes when the place is short handed someone working drive thru will also be doing 2 and 3 jobs and trying to get drive thru so they are not doing it to ignore you. Sometimes managers are busy constantly doing other things and you have to try to multitask everything and you try to keep up with everything all at once. Many younger people do work in restaurants but most all restaurants are younger people. And on some post I see where people mention hair in food or quality ask for a manager tell them what the issue is and give them a chance to make it right. I can’t speak for everyone but I can say I have seen both sides of this sometimes employees don’t always do the right things but some customers actively don’t do things right. Needs to be a good balance between relationship. Mr Burger is amazing to work for and is very family oriented. So I will say yes the burgers are thin but they are really good and it also makes it so good can be given to customers in a timely fashion. All employees work extremely hard and I will say sometimes maybe the time they have to actually decompress may not always be the best timing. But I can say without the work force some are 14 15 16 and they are working and getting food out and trying to keep the doors open to serve the public. But like any place has up and downs but that’s any where you go. Every individual is different in life and in work but trust me Mr Burger as a business appreciates every customer that walks in the door. I also ask that people be patient because some of these same kids come from all walks of life and some are training and learning to do these jobs. We all have been in this category. I’ve been going since I was a kid and learned a lot working for them. But rest assured Mr Burger appreciates everyone that comes in the doors and spends money to...