Went thru the drive thru this AM. Ordered a #5 breakfast combo meal with a diet coke and a breakfast burrito separate (I said it exactly like that). Got to the window and the teller handed me my drink along with my food. I checked it and there was only the breakfast sandwich and no hash browns. She opened the window back up and I said to her, "I ordered the meal and it looks like you you forgot my hash browns". She argued with me and said, "no you ordered a breakfast sandwich only and burrito separate w/ diet coke. So I just said, "whatever I will just pay for the hash browns separate". My breakfast sandwich was barely warm and I asked if she could warm it up more. I watched her with her co-worker as she rolled her eyes. She put it in a bag and handed it back to me. It ended up being the same temperature as before. As I continued to drive away , I took a sip of my drink and it was a totally separate drink from what I ordered. I swear only these things happen to...
Read moreI went tonight after my son practice like I do 3 nights a week to get his favorite meal and when I got home then put wrong food I drove back advised the lady in the intercom advised her it looks like a phill sandwich she advised they don't sell those w adduitude and I advised I need my plain cheese burger when I got to windows she demanded I show her what was in the bag which ended up being a cheese and mushroom sandwich I advised why dose it matter all I want is the plain cheese burger I ordered both girls one w green hair another w dark brown hair gave me adduitude and close the windows while waiting for my burger they were laughing and I signal a naughty symbol the girl w long brown hair came to windows I advised I don't appreciate her laughing thinking it's funny she said they were laughing at cooks and slammed windows shut they had the guy w beard bring me my burger and I told him what they are doing is not customer service and unacceptable he shut windows and all...
Read moreFree Whopper from Doing Online Survey Coupon required purchase of drink and side of fries for free whopper. I asked if I could sub onion rings instead of fries. They said "fine." I also got a promo $1 taco. Checking my ticket, the total with tax was $8.09. So they charged me zero for the whopper, 60 cents for cheese, and $3.48 for a drink and fries. I ended up paying $2.39 for the onion rings and received no fries. So to avoid confusion, just stick with fries for your side with the order survey coupon. The Nob Hill location does not charge you extra for the cheese and they will sub onion rings for fries with no additional charge or just the difference between fry and onion ring price. Hope I'm getting no one in trouble. Just was disappointed to pay two to three more dollars at this location for the same offer at another store. Other than that, wait time was reasonable and food was good. Staff is nice and obviously penny pinch to...
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