I walk up to the window and lean down to see if I see someone and I see a black girl sitting on the counter eating playing with her phone and in the background I see another black girl leaning on the counter playing on her phone. The girl jumps off the counter when she sees me staring at her and she walks towards the window very slowly and rolls her eyes. She slides the window open and I greet her. She don’t even say hi back to me. I ask for a butterscotch milkshake and she tells me they don’t have any milkshake base. Needless to say my first trip there is now my last bc it was very obvious they didn’t want to be at work while alone see a customer. I will do them a favor and make 2-5-2019 at 2:10pm my...
Read moreThis is where the Handel's franchise began, in the city of Youngstown. What isnt there like? Ice cream all year round. This location is open to 9 pm during the winter months and until 10 pm during the summer. The location is usually staffed by young teens. You can usually expect smiling faces and quick service. However, ever now and then you will have some employees who seem to move purposefully slow. I am glad that they finally updated their payment system, now your transactions process very quickly, before you would have to wait about 60-90 seconds. Finally, the ice cream is fantastic. The only problem you will have is deciding on which...
Read moreI ordered a quart of Chocolate Malt with Caramel however there isn’t any caramel in the whole quart!! I’m assuming the standard for your recipes should be the same across the board correct? I normally go to the Poland one since it’s closer and there’s always tons of caramel. What happened to this batch? I’m happy to bring it back and show you. I don’t really want just a quart of malt. I wasn’t given a receipt, the containers weren’t marked, nor do they have the paper slips on them, however it is on my credit card. I also ordered a pint of strawberry ice cream...
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