Burger King — Restaurant in Yucca Valley

Well this is strike 3 for them. First 2 strikes I eventually got what I ordered but this time was just unacceptable. When I first arrived in line to ordered 2 workers where arguing, then I had to repeat my order for 4 double cheese burgers 3 times before she understood. I saw that there was a large order ahead of me so I expected to wait a few minutes. I watched as only one person took orders and one person made food for over 20 minutes. My 4 double cheeseburgers sat there for 15 minuets along with a huge pile up of food being stacked on top of them. I looked at the screen to see where my order was in line and the screen was cleared! I asked the person at the register for a refund bc I have been waiting over 20 minutes now. She headed to where my burgers were sitting and I told her I don't want those old burgers that are now smushed, I want my refund. She went to get the manager and 3 minuets later she came out from the back, never said a word to me, took 5 more minuets to issue my refund, and then just handed me a receipt and started to walk away. I had to ask her if my refund was going back on my card and she respond with it should and left. I can not believe that all this took half an hour for an order of 4 double cheese burgers that I never received. Next time I want burgers I will just cook them myself. I nor my whole family will ever be back to that burger king. I hope they close down and put a decent fast food place in walmart. Can't believe I have to give them 1 star just to write...

This Burger King has decent food, but they don't understand what closing time means. If you approach this joint at 8pm most of their services is non-existent. This isn't a one-time issue this happens every time I show up there, and I'm a local. The soda machines are put up, themeat is put up, The ice cream machines are closed. Tonight happened to be a supervisor named Layla who allowed her staff to actually close at 8:00 so they can sit around and do nothing till 8:30. There were no sodas, there was no ice cream... Not this particular night but I've been there where I couldn't get the burger that I wanted because they didn't have that meat cooked I had to take another one. These people need to learn what the hell closing time is! If you close at 8:30 that's when you start shutting your machines down not being lazy trying to steal a half hour from some damn franchise owner The soda these idiots provided me tonight was a lukewarm can Dr pepper instead of a cold fountain drink.... If you can avoid this...

Very bad experience at the restaurant. Manager was very rude, and disrespectful towards me even though I’m handicapped. Told me to come back in two hours for my order. He complained like if he was on his period or something. I gave a star just because the review didn’t allowed me to post without it. They don’t deserve any. Instead they should be happy that they are still open. Also they should be grateful that they have the chance to work, there’s so many people unemployed and looking for a job without any luck. In the end, I canceled my order because my blood pressure started going up and I had a major heart surgery already and wasn’t feeling well with heart palpitations due to all the nonsense. By the way, other BK”s are closing why they don’t do the same anyways they don’t want to be...