Patio Susheria Bar & Grill - Yuma — Restaurant in Yuma

I have been here a few times. Then one night I got sushi and it smelled bad. I returned it. Got a dragon roll ...then the moment I tasted it I knew something was wrong. I threw up. Btw I eat sushi all the time. I called the manager (wasn't even looking for a refund) he wouldn't even let me talk. Then hung up on me. I called back he again wouldn't listen and hung up on me. At that point I was angry. I was driving and close by and I showed up. He again immediately before I could say anything.. Told me to leave. Essentially he was so unwilling to listen to a word I said. I never screamed or was mad until finally he couldn't even listen to a customer. Then I got mad. Then I began cussing and yelling. but before that I simply wanted to explain why I knew the sushi wasn't fresh. Which he kept saying it was. Maybe frozen fresh. But that isn't fresh. Btw sushi shouldn't ever smell. And this fish smelled strong. Its dangerous. But no he couldn't listen. So I hope this manager gets fired because I have never been treated this way by anyone at a restaurant. I told him I wasn't even looking for a refund. He heard that but no longer allowed me to talk. I think he knew he was wrong and refused to hear anything else to make a customer feel heard. Instead he hung up and threw me out instantly because he couldn't control his emotions. I bet he will treat employees like they are...

Our party of 4 arrived at 6 p.m. and we sat down. It was busy and noisy. The music was REALLY loud. After several minutes we ordered drinks. I asked for a wine list, but they don't have one. He said they had a Cabernet and a couple of whites. I ordered the red. All of us had a rice bowl and mine was the beef. The meat was quite chewy and I found several pieces of gristle and some fat I had to spit out. Other meals had the same problem with the beef, but they had mixed bowls. When the bill came we were shocked that my 2 glasses of wine were $28. Sure it was a mistake we asked for the manager. We were told it was no mistake and that they only have high end wines at their restaurant. We argued that we should have been told the price at the time of ordering as I would have had a beer instead. He said "Well that's the price". Online I found their Seaglass Cabernet ranging from 12 - 15 dollars a bottle. Don't...

Same booth 9times/10 same server and I fall in love everytime not with the server although Shout out to Mr. JOSE for always being genuine an professional customer experience, so super excited its a hop skip jump and away the Westside is the best side you can keep the east side of yuma, we need more fun legit places like this where the the level of service you get matches the quality of food and the place but recently the service holly molly and my food yikes i think they need a meeting cause i really love this place you started out so strong! Get better servers who are attentive and actually care and understand and listen im so tored of my to go orders being messed up and your servers getting mad when they dontnplace your order correctly PLEASE WE LOVE THIS LOCATION! and the...