Highlands Coffee — Restaurant in Đà Nẵng

ighlands Coffee Airport, nestled within the second floor of the check-in hall at Danang International Airport, is a delightful oasis for travelers seeking a refreshing and authentic experience. As a frequent traveler, I find myself drawn to this cozy coffee spot for its unique offering of soft drinks infused with local ingredients.

The ambiance of the cafe is warm and inviting, providing a sense of comfort amidst the bustling airport atmosphere. The aroma of freshly brewed coffee fills the air, creating a welcoming environment for weary travelers in need of a pick-me-up.

What truly sets Highlands Coffee Airport apart is its selection of soft drinks featuring locally-sourced ingredients. These drinks showcase the rich flavors and cultural diversity of the region, offering a refreshing departure from typical airport fare. From invigorating lemonades infused with aromatic herbs to revitalizing iced teas with tropical fruit accents, each sip takes you on a journey through the vibrant Vietnamese culinary landscape.

The staff's friendly demeanor adds to the overall positive experience. They are knowledgeable about the menu and always eager to provide recommendations based on personal preferences.

If you find yourself at Danang International Airport with some time to spare, I highly recommend a visit to Highlands Coffee Airport on the second floor of the check-in hall. Treat yourself to their delightful soft drinks, which offer a delightful taste of the local flavors, setting the stage for a truly memorable...

A disgraceful way to treat guests, who are the ones who bring you the money for your wages. Ordering a drink and requesting less ice, resulted in half a cup of drink with the ice at the top of the drink level. After asking why my large drink order as half a cup, i was told it was because i asked for less ice.

Ok...all thats fine,

Now you add the missing ice to the drink and you have a cup of drink that still sits half way and the top is full of ice (its called a filler).

When i complained, i had the lady store manager argue and argue.... and after a few minutes of being insulted in vietnamese and english, i left. It was nothing to do with the money... it was all to do with being skimped upon by the drink philosophy that this chain instructs its people to do, the attitude of the manager and the poor resolution skills the manager had.

After all, a lot of people were watching... right there at the check in counter area!!

Here is that manager blue arrow, talking to vn people who were trying to hepp and could see the issue. I think the Managers body language says a bit....mmmm?

Highlands Coffee franchise is responsible for this and not the staff. Very...

Whenever I'm overly early at the airport, I'll have a small Banh Que here, to have a seat and pass time reading in a safe spot. The drinks are sweet, furthermore caffeine before flight isn't suitable for myself, and prefer to have the meal on the flight, when everything has been accomplished. Price : Banh Que...