It was pouring rain when we visited. Some of the rides we were wishing to go on were 'under maintenance', so unfortunately, we were unable to go on those rides. Seagulls were everywhere when it came to lunch time, hovering over people to catch a snack. Would recommend the Storm Coaster, alot of fun. Not many people there, so there wasnt a wait time at all. This wasn't the real issue, though. It is 2025-however, discrimination against people in wheelchairs still exists.

We hired a wheelchair for my mother as she is barely able to stand. We decided then to go to the dolphin show- something my mother wanted to see, and as we headed over there we were greeted with accessible seating-which was completely exposed to the elements, right at the bottom with compromised views. The rest of the tiered seating was covered by a roof except the front few rows. The only way for my mother was to stay somewhat dry was to help her up many flights of stairs, to where it was dry. I followed behind her, hauling the wheelchair up, as there was no dry spot on the ground to leave it. I manage to get the wheelchair to the top where I was about to place it out of the way near a fence where no one was walking to. But just before this, I was tapped on the shoulder by an employee who had followed me up the flights of stairs. She then decided to explain to me that I will have to take the wheelchair back down the stairs as it's very presence is a 'fire hazard'. We then had to explain to the employee the situation with my mother which was then met with an 'i don't really care response' and remained firm on me having to put the chair down in the rain with all the strollers, going to the extent for trying to guilt us saying 'everyone is wet, strollers are wet.' This comparison cannot be made as a wheelchair is required for access, where strollers are for ease. You can't exactly carry a fully grown adult with ease up a flight of stairs-unlike a baby. I questioned the employee again, saying exactly where I was going to put it, next to the gate, out of the weather, out of the way, where no foot traffic would go. The employee had no understanding at all, did not care one bit. I then had to take the wheelchair down the stairs again and make a dash to somewhere that there was shelter.

Where is the planning for when wet weather comes? Are you, Seaworld only going to cater for able-bodied people? Are you going to provide a substitute for people who can't get out of their wheelchair to be able to enjoy the park just as much as everyone? You can't control the weather, but you can cater for all. Disappointing. Hopefully you will fix this.

People at guest services listened to our concerns. Yet to see what happens next.