Snowy Region Visitor Centre — Attraction in Jindabyne

Incredibly unhelpful. Asked about day passes for Kosciuszko national park, she did not offer informtion re. multiday passes ( I read somewhere online about them), until I asked her. She then was rather rude when I asked to clarify something, with a "As I said", with a tone attached!. There was literally no other information given of what to in the area (I am staying in Jindabyne). Nothing about what to do in Jindabyne with the lake, not one skerrick of information about what to do in thredbo/perisher or Kosciuszko national park in general e.g. walks, sights to see, lookouts etc. When I asked about waterfall walks, the ONLY thing she offered was a brochure for $2. There is extremely limited free pamphlets about what to do in the area at what is supposed to be the place to go for information. Seems as though Jindabyne tourist info centre forgets that the only reason for its existence is to actually offer informtion to tourists. I have travelled to many places, and I can confidently state this is the worst information centre I have ever been to. I would suggest people just use google for their information because google knows how...

I visited Mount Kosciuszko in 2017 and found it extremely difficult to navigate the Parks Pass system. Want to arrive in Thredbo the night before from out-of-state, then hike Kosciuszko very early the next morning? Well, you need a parks pass. Except, you can't buy it online, you can't buy it in advance, and the places you can buy it from (like the Visitor Centre) are only open during regular business hours. A nightmare, but surely 6 years later a better system would have been organised, right? Wrong. I can't figure out if Australia is simply stuck in the past or if it's found out an amazing way to scam people out of money. You don't have the park pass = you get fined. You try to get the parks pass = it is activated from the moment you buy it so you end up spending more money than required to cover the hours you'll be hiking since each pass only covers a 24 hour period from activation. Make it make sense. Also, only one person at the counter of the visitor centre during what I imagine to be one of the busiest periods of the year outside of ski season, with queues snaking...

Phoned here in August 2019 asking about how to get to Jindabyne from Sydney or Canberra in September, as private bus services had stopped running at “end of the season”, ie ~end of August or early September.

Got sneered at and told I needed a car to get here. NO buses run outside peak ski season. Very contemptuous and unhelpful.

I then found one private service online that still ran a bus from Canberra twice a week. Had to fly in to Cooma and catch a shuttle to get here though, due to date conflicts.

Once here, I learned from locals there is actually a bus operated by the NSW government that runs 3x/week from Canberra. Would have saved me a fortune. I could not find ANY info about this bus online and I am not familiar with NSW bus or train services, as I come from interstate.

THE GOVERNMENT BUS STOPS RIGHT OUTSIDE THE INFORMATION CENTRE.

Thanks for nothing. I’d give zero...