Used to be great towards us over the years, helping our pets and giving compassionate words after losing some pets. Unfortunately that's all cone to an end as the staff have joined a group we are in just to spy on our posts and misjudging those posts as saying negative things about them. They were just posts asking for advice as that's what the group is for.. This was the first breach of trust. Because of their misjudgement they have banned us from doing anything at all with UPV which has been very unfair. I am autistic and very sensitive especially when it comes to unfair situations. I have tried numerous times to say how upset and sensitive I am, showing them information that autistic people are generally really sensitive but they didn't give any thought or compassion to what I was saying and just blocked me... Today I even left home upset after having a meltdown and walked in the heat to the train station then again to the vets to try to talk to them in person but I was told toleave and at that point I was feeling sick, dehydrated and very upset but they still didn't show any compassion and just ignored me while I was crying. They didn't even call my mum and she was worried about me, not knowing where I've gone. This vet and its staff are bullies and they aren't accepting or compassionate to people who are neurodiverse as I've experienced. There is still one vet I do respect within the UPV though and that is Lucinda as she hasn't ever...
Ā Ā Ā Read moreYou are still a bunch of bullies and Im never going to forget my negative experience with you.. And everyone else. I have had constant social negative experiences from mostly everyone in my life, including businesses like this one and I have trauma from it all and you dont care about my feelings and it hurts so bad. I have been very close to being suicidal. I dont want to live if this is how people treat others. And especially with me, I havent had much positives with social interaction. You might not understand it with people as much as with animals but people can suffer a great deal of pain from too much bad experiences in ones life.. You should not have treated us like that and told us never to come back again and refused treatment and you also didnt care that I walked all the way there without having any water. I am autistic, not a robot and my emotions are extremely heigtened. Plus I have rejection sensitive dysphoria but again you dont care which leads you to being bullies when people like me get treated like I did something wrong.. You have no idea what I have been through anc continue to go through on a regular basis. Dont be surprised if I do kill myself one day..
I didn't do any form of abuse with the staff verbally or written so why am I banned? I was upset because you treated...
Ā Ā Ā Read moreI came to know this vet when I was told most vets don't take rabbits and was told to go here. Bringing my first sick rabbit there, I was told they didn't know what was wrong unless they did extensive tests, my rabbit died there and then. Over two weeks followed many other rabbits one of which I rushed there just before they opened like 10 minutes to opening where they charged me over $300 just because they opened 10 minutes early, my rabbit again died. Only to say again they don't know what it is unless they do test etc and possibly blaming my trees in the garden which my rabbits lived for years in and never had problems. 16 rabbits died over 2 Weeks because not one vet could say to me isolate each rabbit from each other immediately and quarantine for a few weeks. My rabbits had the horribly man made Calici virus which no doubt the vets knew. So when your rabbit has no symptoms until 1 hour before they start convoluting do quarantine your bunnies from each other because you might just save some of their lives. Don't waist money on vaccines as some of my rabbits were vaccinated but still died. I would never go back to this vet who made me feel like I didn't care about my rabbits everytime I brought one in. Just a...
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